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Job Requirements of Sales Support Representative II:
-
Employment Type:
Contractor
-
Location:
Kennesaw, GA (Onsite)
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Sales Support Representative II
Careers Integrated Resources Inc
Kennesaw, GA (Onsite)
Contractor
Job Title: Sales Support Representative
Location: Kennesaw, GA
Contract: 03 month (possibility of extension)
Job Description:
Essential accountabilities:
Qualifications:
Physical job requirements:
Safety:
Location: Kennesaw, GA
Contract: 03 month (possibility of extension)
Job Description:
Essential accountabilities:
- Coordinates and collaborates with disparate groups within the company (lab scientists, marketing, order fulfillment, shipping, outside sales, direct client teams) to meet the needs of our customers.
- Main contact for all aspects of customer order fulfillment, which include but are not limited to sales, technical support, entering and following up sales quotes, customer service, CRM data entry, as well as pre and post-sales marketing activities.
- Input, approve, and update customer data in ERP (sage) and CRM (salesforce) systems.
- Sales support includes international distributors and global client teams, as well as domestic (US) customers.
- Responsible for lead management, lead follow-up, and opportunity closing throughout the territory.
- Participate in business process improvement groups and assist in driving change throughout the organization.
- Work is performed in the office.
Qualifications:
- Bachelor’s degree in life science and/or business-related field preferred
- 1-2 years of previous account management, marketing, sales or customer service experience
- Order management/ERP software familiarity (Sage, SAP, etc.)
- Salesforce or other CRM experience
- Excellent oral and written communication skills
- Ability to multitask and prioritize tasks in a busy environment
- Critical problem solving and analytical skills
- Computer proficiency and strong familiarity with Microsoft Office
- Detail-oriented with exceptional organizational skills
- Positive attitude with an ability to work well independently as well as part of a team
- Customer focused
Physical job requirements:
- Sitting, standing, and bending
- Lifting and/or moving of up to 10 lbs.
- Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear
- Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.
Safety:
- Adhere to company safety policies and procedures
- Wear required PPE (personal protective equipment) where needed
- Immediately report any unsafe conditions or other safety-related issues
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