Phlebotomist II - Float

Title: Phlebotomist II - Float
Location: Naples, FL, 34110
Shift: M to F 6 am to 3 pm 
Duration: 3 Months

Job Description:
The Patient Services Representative II (PSR II) serves as the primary point of contact for patients, delivering high-quality care and ensuring a positive patient experience. This role is responsible for performing skilled phlebotomy procedures, specimen collection, and processing while adhering to established clinical protocols, safety standards, and confidentiality guidelines.

Key Responsibilities:

• Perform venipuncture, capillary, and specimen collection (including pediatric and geriatric patients) with accuracy and patient-focused care
• Prepare, label, and process specimens in compliance with laboratory procedures and quality standards
• Verify patient identification, demographics, and obtain required signatures to ensure specimen accuracy and labeling integrity
• Maintain proper documentation, records, and data entry in laboratory and patient systems
• Ensure a safe, clean, and professional work environment at all times
• Communicate procedures clearly to patients to build trust and reduce anxiety
• Follow all company policies, including safety, compliance, and confidentiality standards (HIPAA)
• Demonstrate strong organizational skills while managing high patient volume and multiple priorities
• Work independently with minimal supervision while maintaining productivity and accuracy
• Support both clinical and forensic specimen collection as required
• Travel to multiple sites (Patient Service Centers, clinics, or physician offices) based on business needs

Core Competencies:

• Strong phlebotomy and specimen handling expertise
• Attention to detail with a focus on error-free work
• Excellent patient interaction and customer service skills
• Effective communication with patients, peers, and leadership
• Ability to adapt to changing environments and operational needs
• Time management and multitasking in fast-paced settings

Job Requirements:

• 1–3 years of phlebotomy experience (including pediatric, geriatric, and capillary collections)
• Experience in a Patient Service Center (PSC) preferred
• Strong data entry and keyboarding skills
• Ability to work flexible schedules, including weekends, holidays, on-call, and overtime
• Willingness to travel between multiple locations with short notice (for float roles)
• Reliable transportation, valid driver’s license, and clean driving record (if applicable)
• Ability to make decisions using established procedures and sound judgment

Education & Certifications:

• High School Diploma or equivalent (required)
• Medical Assistant or Paramedic training (preferred)
• Phlebotomy Certification (preferred; required in CA, NV, WA)

Additional Information:

• Float positions require punctuality across multiple sites and eligibility for mileage reimbursement
• Training locations may vary based on operational needs