Product Researcher

The Floss PR Research Specialist will focus on consumer understanding and method development for floss products. This role translates consumer insights into consumer-relevant testing methods used to evaluate current and new floss products, with the goal of measuring product performance across multiple parameters.

The specialist will be responsible for product scorecarding, demo development, andwhen neededdesigning and executing small-scale consumer studies to validate methods.

This role is critical in driving innovation, improving user satisfaction, and ensuring floss products meet the highest standards of quality and effectiveness.

• Develop new consumer-relevant testing methods focused on critical product parameters for:

  • Manual floss

  • Floss picks

• Test new technologies and scorecard product performance to inform:

  • Product development decisions

  • Ongoing method refinement

• Refine and optimize methods in collaboration with:

  • Product Research (PR)

  • Sensory

  • Analytical

  • Process & Formulation teams

• Independently conduct technical testing to support technology development

• Create minimum viable prototypes (MVPs), when needed, to validate hypotheses

• Facilitate rapid, iterative testing using creative problem-solving approaches

• Evaluate key product attributes and ensure results are reliable, reproducible, and aligned with project objectives

• Support product scorecarding and demo development activities

• Assist in small-scale qualitative and/or quantitative consumer studies when required

• Develop and optimize floss testing methods grounded in consumer insights

• Focus on:

  • Performance (cleaning, comfort)

  • Usability (dispensing, feel in hand)

  • Additional benefits (e.g., flavor)

• Some prior experience in method development is required

• Analyze consumer behaviors and identify key drivers to incorporate into testing methods

• Design and execute qualitative and/or quantitative studies to inform product development

• Analyze and interpret data using statistical methods

• Possess a foundational understanding of small- and large-scale consumer testing

• Create engaging demonstrations to communicate product benefits and features

• Prior demo experience is not required; this skill can be learned on the job

• Ideal for individuals inspired by hands-on experimentation and basic science

• Performs day-to-day applied research work that is primarily execution/procedural in nature

• Work environments may include:

  • Laboratories

  • Plants or pilot plants (internal or external)

  • Clinical sites

  • Consumer settings

  • Computer-based research

• Assemble samples and prototypes

• Run lab test routines and follow SOPs

• Create and update specifications using standard information

• Execute changes involving simple technical solutions

• Submit products for analytical testing

• Utilize Client systems, including:

  • SMART

  • Desktop Reporter

  • GAIMS

• Support the product team in refining and prioritizing the product backlog

• Conduct customer and market research

• Document findings analytically and communicate insights clearly

• Researcher Level 2 or Level 3

• Part-time role: 2025 hours per week

• Strong analytical skills

• Demonstrated ability to manage priorities and deliver results on time

• Strong collaboration and teamwork skills

• Growth mindset with the ability to learn quickly and develop new skills

• Start timeframe: Ideally within the next 13 months, including identification and transition

• Team currently has limited capacity; this role fills a critical gap

• Travel: Limited to none expected