Phlebotomist III - Floater

Job Title: Phlebotomist Floater
Job Location: Bristol, TN
Job Duration: 3+ Months
Shift: Hours vary from 7:00 AM - 5:30 PM

Job Description:
As a Phlebotomist Floater (Patient Services Representative III), you will be a critical part of the frontline team, serving as the face of our organization to patients across multiple locations. This role requires skilled blood collection, a compassionate patient approach, and a strong sense of accountability. You will float between assigned locations within a 150–200 mile radius and are expected to uphold high standards of service, compliance, and care across all patient encounters.
 
Core Responsibilities:

• Deliver high-quality, error-free blood collection services following all established safety and procedural protocols.
• Maintain professionalism and adapt quickly to different clinical or office environments.
• Establish trust and confidence with patients through clear communication and a supportive demeanor.
• Accurately verify and document patient demographics and specimen labeling at the time of collection.
• Maintain confidentiality and safeguard sensitive patient information at all times.
• Travel daily to designated collection sites, sometimes on short notice, and arrive punctually to each location.
• Support process improvements and uphold company principles in all patient and team interactions.

Education:

• High school diploma or equivalent required.
• Medical Assistant or Paramedic training preferred.
• Phlebotomy certification preferred (mandatory in CA, NV, and WA).

Experience:

• Minimum of 3 years of phlebotomy experience required, including pediatric, geriatric, and capillary collections.
• At least 2 years of experience in a Patient Service Center or similar healthcare setting preferred.
• Customer service experience in retail, hospitality, or healthcare environments is strongly preferred.
• Strong keyboarding and data entry skills required.

Skills & Competencies:

• High proficiency in phlebotomy across diverse patient populations.
• Strong organizational skills with attention to detail and accuracy.
• Ability to prioritize tasks in high-volume, fast-paced settings.
• Excellent interpersonal and communication skills.
• Demonstrated ability to work independently with minimal supervision.

Additional Requirements:

• Valid driver's license and clean driving record required.
• Reliable personal transportation (rideshare and public transit not acceptable for this role).
• Must be able to travel up to 200 miles and adhere to varying schedules, including weekends and holidays.
• Willingness to work overtime, on-call, and cover last-minute staffing needs.
• Adherence to all company policies, dress code, and attendance standards.