Senior Program Coordinator

General Description:

Supports the Associate Registrar for Curriculum and Classroom Management in overseeing the daily operations of the Office of the University Registrar s Curriculum and Classroom Management Area. Acts as a liaison between the Office of the University Registrar and the University community in matters pertaining to the class and final exam schedules. Processes requests and maintains records for class schedule changes and classroom space for final exams.



Essential Functions:

80% - Assists in the daily operations of the Curriculum and Classroom Management area. Processes additions and change request forms each semester class schedule. Updates all requests in the room scheduling functions of myBU, the University s student information system (SIS). Runs reporting information and shares with campus partners information related to any room openings on weekends and during non-semester periods such as intersession, spring break, and holidays. Responds to service tickets and emails each week from administrative contacts in schools and colleges, professors and students. Relocates previously scheduled classes or events in the case of room closures or to accommodate high-priority events.

10% - Acts as a liaison between the Curriculum and Classroom Management Area and the University Community. Supports schools/colleges in resolving class scheduling issues and responds to emergency requests as necessary. Communicates deadlines, policies and procedures pertaining to class schedule, rooms scheduling, and the final exam schedule. Identifies potential scheduling conflicts in both Registrar-controlled and proprietary classroom space and works with scheduling coordinators in schools/colleges to find a resolution. Responds to requests from Facilities Management and Information Services and Technology to check on classroom availability and generates excel spreadsheets with that information for their use.

10% - Assists with testing and validation of ongoing updates and/or changes to new student information system (MYBU). Assists in proofing documentation and the on-line class schedule. Analyzes course offering patterns and date ranges for conformity with the recommended University policy. Proofs the class and line comments for redundancy, typos, and inaccurate statements concerning the cross-listing of classes. Acts as a proofreader for documents produced in the Curriculum and Classroom Management Area before their distribution.





Posting Description:



About the Role

•** s Office of the University Registrar seeks a Senior Program Coordinator for Curriculum and Class Scheduling. Do you enProduct solving puzzles? Do you have excellent attention-to-detail and can learn new software easily? Do you work well in a hybrid workplace as a member of a small team? We would love to work with you.

The Senior Program Coordinator works with other staff members in the Office of the University Registrar, particularly Curriculum Management and Bulletin staff, and throughout the Enrollment & Student Administration unit. This role also partners with staff, faculty, and deans throughout *** s schools and colleges and in other administrative offices throughout the University. The Senior Program Coordinator also works with some outside clients and vendors. This role reports to the Associate Registrar for Curriculum and Classroom Management.

The Senior Program Coordinator s primary duties include:

Providing superb operational support for Curriculum and Classroom Management at ***;

Managing the daily Curriculum Management inbox;

Perform ongoing quality control checks on their own work and the departmental schedulers;

Providing periodic re-education on process and procedures with academic schedulers in the schools and colleges;

Communicating regularly and accurately with internal and external clients.

The Senior Program Coordinator works relatively independently but may seek assistance for complex tasks. This role is expected to set priorities in consultation with others and to maintain confidentiality of information.

About the Organization

The Office of the University Registrar is part of the Enrollment & Student Administration unit (ENSA). It supports the instructional and student progress endeavors of *** by providing quality services to students, faculty, academic and administrative departments, and the public. We supervise registration and the evaluation of transfer credit, maintain student academic records and record grades, issue transcripts, verify enrollment and graduation, issue diplomas, assign classrooms, produce the class schedule, schedule final examinations, and oversee production of the Bulletin and the Degree Advice system.

Across the 10 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. To read more about *** and our commitment to diversity and inclusion, please visit