Product Strategy Advisor

Location

• prefer candidates work hybrid out of Bloomfield, CT office
• Next preference would be hybrid out of Denver, Austin, Morris Plains, or Santa Monica
• Would be open to remote for right candidate

Job Description portfolios required with resumes required

Benefits Administration Product Designer

Job Description/Role Intention
At Evernorth, we are committed to building solutions that improve customer journeys and business outcomes at scale. Our Benefits Administration team supports this commitment by designing human-centered, intuitive experiences enabling our members to take full advantage of their health plan benefits. We are seeking a product designer to drive the user experience and design of Benefits Administration experiences, ensuring they are intuitive, efficient, and supportive of our organizational goals.

The Benefits Administration product designer will be responsible for understanding and enhancing Benefits Administration experiences. This role requires a dedication to improving the health plan experience of our members, empowering them to effortlessly understand and engage with their health plan benefits while driving business objectives.

Responsibilities

• User Research & Analysis
  1. Engage with internal stakeholders to understand priorities, success criteria and objectives related to health plan engagement.
  2. Analyze member needs and the tasks they perform within their health plan.
  3. Define common user types and journey maps to guide design efforts.

• Design Leadership
  1. Create intuitive and efficient user interfaces that empower members to understand and engage with their health plan benefits.
  2. Collaborate with cross-functional teams including product managers, developers, and customer support to align design objectives with platform capabilities.
  3. Advocate for user-centered design practices and ensure consistent application of design principles.

• Prototyping & Testing
  1. Develop wireframes, prototypes, and user interface specifications.
  2. Lead evaluative testing sessions and iterate on designs based on feedback.
  3. Ensure accessibility and usability standards are met or exceeded.

• Project Management
  1. Drive projects from concept to execution, ensuring deadlines are met and resources are optimally utilized.
  2. Communicate design strategy and updates to stakeholders and teams across the organization.
  3. Assess project outcomes and iterate on process improvements.

Skills

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• A minimum of 3 years of experience in user experience design, with a focus on highly-regulated industries (healthcare, finance, insurance).
• Proven track record of designing intuitive and scalable user interfaces for complex, configurable product experiences
• Strong understanding of user-centered design principles, methodologies, and best practices.
• Proficiency in design software (e.g. Figma).
• Excellent communication and collaboration skills.
• A proactive, solution-driven mindset with a dedication to continuous learning and improvement

non-negotiable skills:
Human-Centered Design problem-solving approach
UX/UI
Cross-functional collaboration

Education

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bachelor's degree required in HCI, Product Design, UX or related fields