IT Investment Planning Systems Analyst

Job Title: IT Investment Planning Systems Analyst (
Location: Richmond, VA (Hybrid)
Duration: 9+ Months

Description:
The Client s Information Technology Division (ITD) is seeking an Investment Planning System Analyst to work as a key member of the Design and Planning Team for IT projects.

This role will work closely with the PMO office and be responsible for documenting procedures via job aids, templates, forms, flow diagrams, and presentation decks. They will create, update processes, and update documentation as required.

Responsibilities include analyzing problems; documenting business processes; developing requirements, user stories, and acceptance criteria; and managing requirements traceability and testing. client is a fast-paced organization with very high standards for work quality and efficiency. This position is expected to handle multiple projects and remain flexible and productive, despite changing priorities and processes. Ongoing improvement and efficiency is a part of our culture and each team member is expected to proactively contribute to process improvements.

Responsibilities:

• Research, outline, write, and edit technology project management-focused content including job aids, templates, forms, and flow diagrams employed by the client and Virginia Information Technologies Agency (VITA).
• Consult with other members of Investment Planning and subject matter experts within the organization to develop documentation for the current and future IT investment Cycle.
• Work closely with members of the PMO and other internal client subject matter experts to understand processes and pain points as input to resultant documentation and training programs
• Ensure technical accuracy in all output
• Meet with other client and vendor subject matter experts to ensure that specialized topics are thoroughly addressed in an appropriate format
• Maintain a working knowledge of the client s applications as a contextual reference point for creating new content
• Collect user data to identify areas of documentation that require creation, revision or improvement
• Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams as an aid to document creation
• Assess the audience needs for whom the technical and procedural documentation is intended; adjust tone and technical terms to ensure understanding
• Communicate complex concepts in a concise manner
• Disseminate technical information in easy-to-understand language for technical and non-technical client audiences
• Create training programs and facilitate training sessions as required
• Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions.

Knowledge, Skills, and Abilities:

• General Skills and Qualities
• Superior analytical and critical thinking skills
• Detailed Process-orientation
• Self-motivated
• Ability to work both independently and collaboratively
• Ability to multi-task
• Ability to plan in a rapidly changing environment
• Project Management Skills
• Familiarity with Systems Development Lifecycle.
• Experienced project manager with successful record of on-time-on-budget project completion.
• Exceptional knowledge of Agile, Scaled Agile, Waterfall and Kanban project management principles and practices
• Ability to research and perform business analysis on complex technical topics as input to documentation
• Communication Skills
• Superior skillset for creating written technical documentation including job aids, templates, forms, flow diagrams and presentation decks.
• Strong written and verbal communication skills in English
• Exceptional interpersonal skills for collaborating internal and external to client
• Ability to apply results of research and analysis to resultant written output
• Ability to succinctly communicate complex issues to multiple audiences internal and external to client including a public audience.
• Ability to improve upon existing documentation as the client technology environment evolves
• Ability to deliver content orally to diverse audiences within client, live or via other formats in a training and orientation setting
• Ability to facilitate collaborative sessions with client stakeholders to outline content details

Qualifications:

• The candidate must have exceptional written and oral communications skills and the proven ability to work well with a diverse set of peers and stakeholders
• The candidate should have 10 years of overall IT experience with emphasis on technology project management, business analysis and inclusive of a minimum of 5 years of technical writing.
• The candidate should possess experience with Application Lifecycle Management (ALM)
• The candidate should demonstrate a comprehensive understanding of Waterfall, Agile, Scaled and Kanban concepts and methodology. Experience with networking projects is desirable.
• The candidate must be proficient in written communication tools such as Word, Excel, PowerPoint, and Visio.
• Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server)

Required Skills

• Knowledge and verifiable relevant experience in the techniques and methods of planning, organizing, and writing technical materials, research methodology, departmental policies, procedures, compliance and regulations in an Information Technology setting
• Proficiency in Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint)
• Oral and written proficiency in English; other languages are a plus.
• B.A. Degree in Computer Science, Business Administration or other area of study relevant to this position

Desired Skills

• PMP Certification from the Project Management Institute is desirable
• Experience in a public sector setting is desirable