Phlebotomist Floater - 1st Shift

The Phlebotomist III – Float serves as the face of the organization, providing high-quality phlebotomy services to patients as part of their routine care or for critical, life-defining health decisions. This role is responsible for collecting and preparing blood specimens for laboratory testing while following established policies, procedures, and safety standards. The Phlebotomist III – Float delivers excellent patient care by creating an atmosphere of trust, professionalism, and confidence through clear communication and skilled, accurate specimen collection.

This position provides coverage across multiple locations and environments, including Patient Service Centers (PSC), In-Office Phlebotomy (IOP), Mobile Services, Long-Term Care facilities, and house call settings, based on business needs.

• Perform venipuncture and capillary collections safely, accurately, and efficiently on patients of all ages, including pediatric, geriatric, and high-complexity patients

• Prepare, label, process, and transport specimens according to established protocols

• Ensure daily operations of assigned PSC, mobile, long-term care, or in-office sites are completed accurately and on time

• Float between multiple locations and roles to provide coverage as needed

• Create a positive patient experience by explaining procedures clearly and maintaining patient comfort, privacy, and confidentiality

• Act as a leader on-site by supporting and directing Patient Service Representatives (PSRs) when required

• Serve as a coach, mentor, and instructor for new employees, supporting onboarding and training initiatives

• Function as a point of contact for on-site staff and provide feedback and updates to group leads or supervisors

• Support high-volume and high-complexity practices requiring advanced phlebotomy expertise and strong customer-facing skills

• Collaborate effectively with internal departments such as Sales, Laboratory Testing Services, IT Connectivity, Billing, and Logistics

• Demonstrate leadership behaviors, process excellence, and a strong commitment to quality, accuracy, and compliance

• Manage multiple priorities efficiently in a fast-paced, high-volume environment

• High school diploma or equivalent

• Medical training preferred (Medical Assistant or Paramedic)

• Phlebotomy certification preferred

  • Required in California, Nevada, and Washington

• Minimum of 5 years of phlebotomy experience, including pediatric, geriatric, and capillary collections

• At least 3 years of experience in a Patient Service Center (PSC) or In-Office Phlebotomy (IOP) environment preferred

• Customer service experience in a retail or service-oriented environment preferred

• Keyboarding and data entry experience required

• Strong verbal and written communication skills

• Excellent problem-solving and organizational abilities

• Ability to work independently and as part of a team

• Flexibility to work in various locations and adapt to changing business needs

• Commitment to patient safety, confidentiality, and service excellence