Licensed Benefit Educator

Job Title: Licensed Benefit Educator
Location: Newark, NJ 07107
Duration: 6 Months+ of contract (Possible Extension)

Pay Rate: $30.58/ hr. on W2

Schedule: Anticipated minimum of 15 hours/week during peak season (September – December)
 
Duties:

• No guaranteed hours — this position is on an as-needed basis.
• This position requires driving responsibilities. Candidates must have their own reliable transportation.
• As a Benefit Educator, your primary responsibility is to conduct exceptional Open Enrollment and customer events that set The Client Group apart from competitors.
• Customer-facing role: educate customers about The Client Group's products, services, and programs through formal presentations, benefit fairs, and health fairs.
• Aim to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism.
• Variable hours: Hours will fluctuate based on event demand, including occasional last-minute requests.

 
Key Responsibilities:

• Lead and deliver virtual, onsite, or prerecorded presentations in a group setting as assigned to existing and prospective customers.
• Represent The Client Group at customer events, ensuring a professional and positive image while effectively communicating The Client Group’s products, programs, and solutions.
• Maintain current knowledge in all The Client Group products, programs, solutions, and initiatives.
• Follow established guidelines and procedures for customer events as assigned.
• Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer-related matters to appropriate internal partners.
• Coordinate, track, and update event meetings, including attendance and insights via the data entry system (Salesforce.com) by assigned deadlines.

 
Education:

• High School Diploma or GED required.
• Current and active Health & Life License.

 
Certifications & Licenses:

• Health & Life License required.

 
Skills:

• Must be available during peak season (August – December).
• Experience explaining and presenting employer-sponsored benefits and health insurance.
• Excellent communication and presentation skills.
• Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (WebEx, MS Teams, Allego).
• Ability to travel to local/remote trainings/meetings as assigned — 75-100% of the time.
• Must be located within the assigned territory/market (Los Angeles, San Diego, or Irvine, CA) to be able to drive or fly to client locations.
• Ability to utilize and maintain a personal, company-approved device (smartphone, tablet, etc.) with a compatible operating system. Keep required software and system access up-to-date and adapt to evolving technology tools and systems.

 
Hours Per Week: 15 hours
Hours Per Day: 3 hours
Days Per Week: 5 days