Training Specialist

Job Title: Training Specialist
Location: Grand Rapids Michigan 49503
Work Model: 100% Hybrid (mostly remote; candidate will be updated at the time an offer is made)
Expenses Allowed: No

Analyzes customer training needs, develops and organizes the training service, and provides training on assigned applications. Masters assigned applications and related workflows to build audience-specific training infrastructure, including traditional and computer-based curriculum materials. Organizes registration and certification processes and conducts classroom as well as one-on-one training. Works closely with project leadership and key customer leaders to ensure the training program is appropriately structured to satisfy a broad range of audience requirements, including physicians. Regularly provides guidance to less experienced Information Training Specialists.

• Adult learning theory and instructional design models (ADDIE, SAM)

• Curriculum development

• Needs analysis and learner assessment

• Storyboarding and content mapping

• Collaboration with SMEs and trainers

• Learning authoring tools (Articulate, Captivate, Rise)

• Visual and written communication

• Learning experience design (L&D / LxD / LxD)

• Accessibility and inclusive design

• Data-driven content iteration

• eLearning authoring tools (Articulate, Captivate, Rise)

• Visual and written communication

• Learning experience design (LxD)

• Accessibility and inclusive design

• Data-driven content iteration

Education

• Required: Associates Degree

• Preferred: Bachelors Degree

Experience

• Required: 5 years of relevant experience

• Preferred: 5 years of relevant experience

Additional Preferred Experience

• Progressively responsible experience analyzing customer training needs, developing and organizing the training service, and providing training

• Participation in multiple phases of an integrated system implementation

• Experience working through multiple phases of an integrated system implementation