Senior Billing and Account Specialist

The Senior Billing and Accounts Specialist is responsible for managing invoicing and collections for a diverse and complex portfolio of sponsored research awards. This role also supports the Associate Director, Cash Management by providing guidance and assistance to team members.

• Manage cash activities for sponsored research awards, including invoicing, collections, and account reconciliation
• Monitor and review accounts; collaborate with sponsors and internal departments to resolve invoicing and collection issues while maintaining strong working relationships
• Review and interpret award documents to ensure accurate invoicing in compliance with sponsor requirements
• Utilize various electronic systems and portals for invoice creation and submission
• Partner with management on strategic initiatives, perform advanced data analysis, and support departmental goals and operational efficiency
• Provide guidance and support to team members as needed

• Bachelor’s degree in a related field
• 5–8 years of relevant experience, preferably in a university or customer service environment
• Strong organizational, time management, and communication skills (written and verbal)
• High attention to detail with the ability to multitask and prioritize effectively
• Excellent analytical and problem-solving abilities
• Self-motivated, proactive, and able to manage processes and collaborate with stakeholders
• Intermediate to advanced Microsoft Excel skills, including use of complex formulas for data analysis
• Ability to work both independently and collaboratively in a team-oriented environment

• Experience working with detailed financial records and legacy accounting systems
• Familiarity with SAP or similar ERP systems

• Onsite during initial training period
• Hybrid schedule thereafter (1–2 days in office)