IT Enterprise Business Analyst

Job Title: IT Enterprise Business Analyst
Location: Atlanta, GA (Hybrid)
Duration: 09+ Months

Job Description:

• Under broad supervision, performs medium to complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision-making in functional areas.
• Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations.
• May partner with other departments, divisions, outside agencies, and vendors to address business issues.
• Exercises various latitudes of independent judgment.
• May administer or provide high-level support for various projects, contracts, implementation of procedures, and/or any specialized functions.
• Assists with orientation, training, or providing task guidance of junior team members.
• Provides strategic analysis.

Primary Duties & Responsibilities:

• Performs job responsibilities with minimal supervision
• Serves as subject matter expert or organization resource for assigned projects
• Assists in the development of standards and procedures used in the implementation or enhancement of systems
• Consults with functional and technical staff to ensure that the functionality of automated systems meets user requirements
• Documents business processes for users
• Schedules, facilitates, and records meetings and meeting outcomes
• May develop and deliver training as needed
• Serve as liaison between functional and technical teams in the implementation or enhancement of systems
• Provides end-user support as needed to troubleshoot issues
• Works collaboratively with customer service agents to ensure accurate responses to end user inquiries
• Gathers, compiles, and analyzes data
• May participate as a member of internal committees to assess policies, procedures and programs
• Prepares and presents various project artifacts including presentations, meeting notes, business process flow diagrams,
• May perform initial system configuration for testing various business proofs of concept

Skills and Competencies:

• Excellent written and oral communication skills
• Ability to guide discussions to capture business requirements and offer solutions
• Capable of interpreting business insights to develop technical solutions
• Ability to identify opportunities for improvement and work collaboratively to develop recommendations
• Ability to determine priorities and effectively manage time

This position will be filled at a level commensurate with the selectee's education and experience at one of the following levels:

Minimum Qualifications:

• High school diploma/GED and two (2) years of related experience; or
• Two (2) years of experience at the lower level
• IT Business Analyst 1 (ITP060) or position equivalent.

Preferred Qualifications:
Preference may be given to applicants who, in addition to meeting the Minimum Qualifications, possess the following:

• Experience with state or public sector organizations
• Experience with large-scale business transformation projects
• Highly organized, proactive, self-starter .