Electric Distribution Operator I

Job Title: Electric Distribution Operator / technician/ customer service

Job Location: Richmond, VA, (Onsite)

Job Duration: 12+ Months(Possibility of extension)

Job Description:

High Level Project Overview:

• This role is responsible for service restoration and distribution switching activities using extensive knowledge of electrical distribution systems including technical knowledge of operations and switching practices.
• Ensures all reporting is completed to keep management informed of system conditions, circuit outages, key and critical customer interruptions, emergency conditions and extended outages.
• Expected to complete the Switching Training Program to become ROC switching certified within (approximately) 12-16 months.
• Shift-oriented workforce.

Top Required Skills:

• Ability to handle multiple tasks from start to finish, prioritizing and handling constantly changes priority levels
• Ability to work under pressure and make well thought out decisions
• Ability to analyze large subsets of data from multiple information sources and determine and create appropriate action plans
• Attention to detail to maintain grid integrity and the safety of personnel while also ensuring accuracy and error prevention

Top Nice to Have Skills:

• Electrical background, Mechanical background, Strong computer skills, GIS

What soft skill requirements do you have (team fit and personality requirements)?

• Strong verbal and written communication skills
• Ability to lead, collaborate and work effectively in a team environment
• Maintains a positive attitude during stressful situations
• Coachable and open to feedback with a strong willingness to learn and adapt

The knowledge, skills, abilities and experiences that are required for entry into this job include:

• Preferred experience in dispatching, emergency services, complex database management and/or customer service.
• Understanding of the Electric Distribution System.
• Skills: Interpersonal; strong written and verbal communications; analytical; personal and mainframe computer applications.
• Abilities: Independent and sound problem resolution; multitasking; prioritizing constantly changing and emerging conditions; leadership abilities.
• To meet operational business needs, selected candidates must be available and committed to working a flexible 24/7 shift schedule as well as overtime and storm callouts.

Preferred Years of Experience:

• Minimum 1+ years of experience

Education:

• Minimum High School Diploma/GED

Are there any specific companies/industries you’d like to see in the candidate’s experience?

• Prior Utility experience with a focus in electrical/mechanical/engineering/operations