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Job Requirements of Customer Service Specialist:
-
Employment Type:
Contractor
-
Location:
Costa Mesa, CA (Onsite)
Do you meet the requirements for this job?
Customer Service Specialist
Careers Integrated Resources Inc
Costa Mesa, CA (Onsite)
Contractor
Job Title: Customer Service Specialist
Location: Costa Mesa, CA 92626
Duration: 6 Months+ (Possible Extension)
Pay Rate: $23 - $25/hr. on W2
Job Summary:
The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensure a high value and personalized experience.
Job Responsibilities:
Required Skills & Experience:
Preferred Skills & Experience:
Location: Costa Mesa, CA 92626
Duration: 6 Months+ (Possible Extension)
Pay Rate: $23 - $25/hr. on W2
Job Summary:
The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensure a high value and personalized experience.
- For Client Clinic: Member Advocate I
- For Revenue Cycle: CPS Specialist
Job Responsibilities:
- [Details of responsibilities would go here]
Required Skills & Experience:
- One (1) – three (3) years of customer service experience
Preferred Skills & Experience:
- N/A
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