Accounts Receivable Specialist

Job Title: Accounts Receivable
Location: Monroeville, PA
Duration: 6 + months with possible extension
Shift time: Monday - Friday 8 hr shift between hours of (i.e 8-430 or 730-4pm)

Position Summary

• Post payment exceptions from a worklist for payments that are not able to be matched through automation in the accounts receivable system to the appropriate charges to resolve debit and credit balances.
• Track and resolve forward balance transactions based on payer specific processes.
• Post payments to patient and insurance balances based on PDF remittance advices and check details received through the third-party banking system.
• Review cash inquiries submitted by collections teams, update cash posting when necessary, and provide detailed written responses regarding the inquiry resolution.
• Submit refund requests when needed.
• Research and respond to unapplied cash by telephone, via the internet and in writing to insurance companies and governmental payers.

Experience

• 1+ year Healthcare, Insurance, or banking related experience.
• Experience using Microsoft Office products specifically Excel, Outlook, and Word.
• Must be able to commute to the Monroeville, PA office.

Preferred Qualifications

• Cash posting experience in a healthcare environment.
• Understanding of explanation of benefits.
• Customer service in a healthcare environment.
• Experience working in a healthcare reimbursement system.
• Effective customer service skills and experience that shows ability to work in a team environment.
• Attention to detail.
• Ability to utilize analytical skills.

Education
Verifiable High School Diploma or GED is required.