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Job Requirements of IT Support Lead - II*:
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Employment Type:
Contractor
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Location:
Foster City, CA (Onsite)
Do you meet the requirements for this job?
IT Support Lead - II*
Careers Integrated Resources Inc
Foster City, CA (Onsite)
Contractor
Onsite Position: Foster City
Key Responsibilities
1. Testing Coordination & Execution
o Develop and maintain test plans, test cases, and scripts for eProcurement functionalities.
o Coordinate and execute functional, integration, and user acceptance testing (UAT).
o Validate catalog setup, pricing accuracy, and supplier onboarding workflows.
2. Defect Management
o Identify, document, and track defects using appropriate tools.
o Work with IT and vendors to resolve issues and retest fixes promptly.
3. Process Documentation & Reporting
o Maintain detailed documentation of testing processes and outcomes.
o Provide regular status updates and test results to stakeholders.
4. Collaboration & Communication
o Act as a liaison between Procurement, IT, and other relevant teams during testing phases.
o Communicate changes in templates, onboarding processes, and testing protocols.
5. Continuous Improvement
o Recommend enhancements to testing methodologies and catalog management processes.
o Ensure compliance with best practices and quality assurance standards.
Required Competencies & Skills
Technical Skills:
o Strong understanding of eProcurement platforms and catalog management.
Including platforms like SAP S4, Ariba, OpenText VIM, etc.
o Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
o Familiarity with testing tools and defect tracking systems.
Analytical & Problem-Solving:
o Ability to identify issues, analyze root causes, and propose solutions.
o Detail-oriented with a focus on data accuracy and process integrity.
Project Management:
o Ability to manage multiple priorities and meet deadlines.
o Knowledge of project management principles and best practices.
Communication & Collaboration:
o Strong interpersonal skills to work effectively with cross-functional teams.
o Clear and concise written and verbal communication.
Interpersonal Competencies:
Communicate effectively and build relationships with representatives of inter-related organizations
Excellent written and oral communication skills
Acute attention to detail and an analytical acumen
Strong interpersonal and customer service skills
Education: To perform at a proficient level and to be fully qualified, a person would be expected to have:
B.S. / B.A. degree in Business (or other related degree programs)
Key Responsibilities
1. Testing Coordination & Execution
o Develop and maintain test plans, test cases, and scripts for eProcurement functionalities.
o Coordinate and execute functional, integration, and user acceptance testing (UAT).
o Validate catalog setup, pricing accuracy, and supplier onboarding workflows.
2. Defect Management
o Identify, document, and track defects using appropriate tools.
o Work with IT and vendors to resolve issues and retest fixes promptly.
3. Process Documentation & Reporting
o Maintain detailed documentation of testing processes and outcomes.
o Provide regular status updates and test results to stakeholders.
4. Collaboration & Communication
o Act as a liaison between Procurement, IT, and other relevant teams during testing phases.
o Communicate changes in templates, onboarding processes, and testing protocols.
5. Continuous Improvement
o Recommend enhancements to testing methodologies and catalog management processes.
o Ensure compliance with best practices and quality assurance standards.
Required Competencies & Skills
Technical Skills:
o Strong understanding of eProcurement platforms and catalog management.
Including platforms like SAP S4, Ariba, OpenText VIM, etc.
o Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
o Familiarity with testing tools and defect tracking systems.
Analytical & Problem-Solving:
o Ability to identify issues, analyze root causes, and propose solutions.
o Detail-oriented with a focus on data accuracy and process integrity.
Project Management:
o Ability to manage multiple priorities and meet deadlines.
o Knowledge of project management principles and best practices.
Communication & Collaboration:
o Strong interpersonal skills to work effectively with cross-functional teams.
o Clear and concise written and verbal communication.
Interpersonal Competencies:
Communicate effectively and build relationships with representatives of inter-related organizations
Excellent written and oral communication skills
Acute attention to detail and an analytical acumen
Strong interpersonal and customer service skills
Education: To perform at a proficient level and to be fully qualified, a person would be expected to have:
B.S. / B.A. degree in Business (or other related degree programs)
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