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Job Requirements of IT Support Lead - II:
-
Employment Type:
Contractor
-
Location:
Foster City, CA (Onsite)
Do you meet the requirements for this job?
IT Support Lead - II
Careers Integrated Resources Inc
Foster City, CA (Onsite)
Contractor
Job Title: IT Support Lead - II
Location: Foster City, CA 94404
Duration: 6+ Months (Possible Extension)
Pay Range: $56.20 / hr. on W2
Key Responsibilities:
1. Testing Coordination & Execution:
Required Competencies & Skills:
Technical Skills:
Analytical & Problem-Solving:
Project Management:
Communication & Collaboration:
Interpersonal Competencies:
Location: Foster City, CA 94404
Duration: 6+ Months (Possible Extension)
Pay Range: $56.20 / hr. on W2
Key Responsibilities:
1. Testing Coordination & Execution:
- Develop and maintain test plans, test cases, and scripts for eProcurement functionalities.
- Coordinate and execute functional, integration, and user acceptance testing (UAT).
- Validate catalog setup, pricing accuracy, and supplier onboarding workflows.
- Identify, document, and track defects using appropriate tools.
- Work with IT and vendors to resolve issues and retest fixes promptly.
- Maintain detailed documentation of testing processes and outcomes.
- Provide regular status updates and test results to stakeholders.
- Act as a liaison between Procurement, IT, and other relevant teams during testing phases.
- Communicate changes in templates, onboarding processes, and testing protocols.
- Recommend enhancements to testing methodologies and catalog management processes.
- Ensure compliance with best practices and quality assurance standards.
Required Competencies & Skills:
Technical Skills:
- Strong understanding of eProcurement platforms and catalog management.
- Including platforms like SAP S4, Ariba, OpenText VIM, etc.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Familiarity with testing tools and defect tracking systems.
Analytical & Problem-Solving:
- Ability to identify issues, analyze root causes, and propose solutions.
- Detail-oriented with a focus on data accuracy and process integrity.
Project Management:
- Ability to manage multiple priorities and meet deadlines.
- Knowledge of project management principles and best practices.
Communication & Collaboration:
- Strong interpersonal skills to work effectively with cross-functional teams.
- Clear and concise written and verbal communication.
Interpersonal Competencies:
- Communicate effectively and build relationships with representatives of inter-related organizations.
- Excellent written and oral communication skills.
- Acute attention to detail and an analytical acumen.
- Strong interpersonal and customer service skills.
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