Senior Learning & Development Specialist - III*

Job Title: Senior Learning & Development Specialist - III
Job Location: Foster City, CA
Job Duration: 6 Months (possibility of extension)
Payrate: $130 - $135/hr. W2

Job Summary:

• Reporting to the Director, Commercial Learning and Development for the HIV Business Unit, the Senior Manager – Commercial L&D will oversee the development and implementation of a comprehensive training curriculum and sustainment program that serves the needs of the Field Commercial Organization within the HIV therapeutic area.
• Travel is required to attend meetings, training programs, and launch events.

Essential Duties and Job Functions:

• Lead and collaborate on the development and implementation of knowledge- and skill-based training focused on therapeutic disease state expertise and product knowledge to support success of commercial field sales teams.
• Develop and execute training with specific focus on the new hire program ‘Accelerate’, as well as:
  • Account management skills
  • Product and promotional campaign knowledge
  • New product launches and communication skills
  • Selling skills and phased learning programs
  • Sales meeting workshops and ongoing learning sustainment initiatives
• Collaborate with relevant internal departments—including Marketing, Field Sales, National Accounts, Regional Trainers, Commercial Operations, Global L&D, Medical Information, Legal, Business Conduct, and Regulatory—to develop appropriate training solutions.
• Partner with Compliance/Legal, Marketing, and Medical Information to ensure training materials and workshops remain current, effective, and compliant with regulatory guidelines.
• Work with external vendors to design curricula, select instructional methods, and develop materials using adult learning principles.
• Conduct needs assessments, identify target participant characteristics, and solicit cross-functional feedback before finalizing training design and strategy.
• Offer solutions to bridge gaps between current organizational capabilities and business needs.
• Ensure organizational readiness for training deployment by identifying key stakeholders and determining requirements in advance to deliver high-quality programming.
• Analyze characteristics of existing technologies and their use in instructional design.
• Partner with subject matter experts to identify training needs, improve solutions, and lead implementation of change initiatives.
• Maintain alignment with the Commercial group’s strategic training plan while balancing short-term priorities and long-term business goals.
• Manage budgets aligned with development of training resources and planning of POA/Sales Meetings.
• Effectively manage multiple vendors from selection through final deliverables.

Knowledge, Experience, and Skills:

• Proficiency in Microsoft Office applications including Word, Teams, and PowerPoint, particularly for development of instructional content.
• Highly self-motivated and self-managed; ability to work independently and collaboratively with minimal supervision.
• Ability to organize work under strict timelines while producing quality deliverables.
• Strong project management, organization, and time-management skills with ability to juggle multiple tasks.
• Excellent facilitation and communication skills.
• Demonstrated ability to handle a large and diverse number of technical tasks with tact, cooperation, and persistence.
• Ability to build consensus, Product stakeholder alignment, and lead without authority.
• Strong organizational, problem-solving, decision-making, and analytical skills.
• Comfortable engaging with people at all levels of the organization globally as well as with suppliers and vendors.
• Ability to communicate effectively in visual, oral, and written presentation forms.
• Ability to manage projects from initiation to delivery in live or virtual formats.
• Focus on performance by establishing clear training objectives.

Education:

• High School Degree with 12 years of relevant experience.
• Associate Degree with 10 years of experience.
• Bachelor’s Degree with 8 years of experience.
• Master’s Degree with 6 years of experience.
• Ph.D.

Experience:

• Master’s degree plus 6 years in a related field is desirable.
• 5+ years of commercial pharmaceutical/biotech experience.
• 3 years of successful Field Sales experience.
• 1 year of prior commercial training experience.
• Experience in HIV and product launch experience preferred.
• Sales, marketing, or training experience in a competitive biotech/pharma marketplace.