ENTRY Phlebotomist I

Location: Plantation, FL
Duration: 3+ Months (with possibility of extension)
Shift Timings:

• Monday to Friday: 6:30 AM – 3:30 PM
• Mandatory Saturday Rotation: 7:00 AM – 12:00 PM

The Entry Phlebotomist I / Patient Services Representative I (PSR I) serves as the welcoming face of the organization, providing compassionate and professional support to patients during their visits. This front-of-house role includes greeting patients, assisting with check-ins, maintaining the waiting area, and learning phlebotomy skills to support clinical operations.

• Greet patients and assist with check-in using self-service kiosks or handheld tablets.
• Provide exceptional customer service and address patient questions with empathy and professionalism.
• Maintain a clean, safe, and welcoming waiting area.
• Support other phlebotomists during breaks and downtime.
• Learn and perform phlebotomy procedures (forensic and clinical specimen collection) once trained.
• Ensure accurate documentation and uphold patient confidentiality.
• Promote a positive image of the organization to patients, clients, and the public.

Education:

• High School Diploma or equivalent (Required)

Experience:

• 1–2 years of client-facing customer service experience (e.g., retail, home health aide)
• Keyboard/data entry proficiency
• Prior phlebotomy experience not required

Skills:

• Strong customer service and interpersonal skills
• Willingness to learn and perform phlebotomy procedures
• Ability to handle patients with care and compassion
• Dependable and punctual with reliable transportation (rideshare/bus not accepted)

• Candidates must live within a 20–25 minute commute of the worksite.
• Excessive absenteeism or tardiness will result in termination.
• This is an entry-level role with training provided in phlebotomy. Candidates must be willing to learn and perform phlebotomy duties.
• If a candidate is only interested in front desk or greeter responsibilities and not willing to learn phlebotomy, they should not apply.