Claims Coordinator

Job Description: Core Responsibilities

1. Works with in-house counsel, outside counsel, and independently using knowledge of Company's system, cause and origin, damage calculations and valuations, and legal processes to reach optimum outcome for Company.

2. Performs relatively complex risk and factual analysis of claims, considering strategic objectives, legal reporting obligations and compliance with the law.

3. Conducts factual and liability investigation to determine whether the claim has potential merit both with respect to legal liability and damages. These investigations may include scene investigations, reviewing documents, interviewing witnesses, and conducting research.

4. Negotiate appropriate resolution of claims with claimants, claimants' attorneys, or the insurers.

5. Responsible for managing each matter from date of loss through conclusion by formulating and executing, with in-house and outside counsel, a defense strategy for the claim, with assistance from more senior personnel as needed.

6. Responsible for pursuing recovery for damages caused by third parties to Company property, involving making decisions regarding the settlement value of the Company's claim, potentially testifying at trials, and determining which claims should be written off or cancelled.

7. Reports the status of claims to Company management.

8. May assist in representing the Company at trials, settlement conferences with judges and other related proceedings. Communicates with Company's insurance carriers as appropriate or required under applicable insurance policies.

9. Advises clients on appropriateness of Company operations and activities from a claims handling and collections perspective.

10. Proactively identifies deficiencies in Company operations, work procedures and claims handling and collection processes, and implements solutions to reduce exposure or increase recovery.



Required Qualifications

Education

1. Bachelor s Degree with two to four years or more of claims experience or a combination of claims and paralegal experience, with knowledge of the legal principles applicable to tort liability and damages OR six or more years of claims and paralegal experience, with knowledge of the legal principles applicable to tort liability and damages



Licensure / Other Qualifications

2. Demonstrated computer proficiency and knowledge of Microsoft Office applications

3. Experience in matter analysis and resolution

4. Effective written, verbal, and interpersonal communication skills

5. Critical analysis skills

6. Demonstrated ability to perform multiple assignments and activities concurrently

7. Knowledge of business operations

8. Effective interpersonal skills

9. Valid driver s license

10. Travel as required

Note: Must meet all requirements within this section before considered as a candidate.



Preferred Qualifications

1. Knowledge of the National Electric Safety Code, National Fire Protection Association code and Federal and State regulations, as they relate to electrical and natural gas incidents

2. Knowledge of claims databases and legal billing and research programs

3. Knowledge of the utility industry