Medical Assistant

Job Title: Medical Assistant
Location Available: Menomonee Falls, WI 53051
Duration: 3 Months+ Contract (Possibilities of Extension)
 
Job Summary:
The Medical Assistant (MA) is a vital member of the patient-centered healthcare team who supports providers and helps patients feel comfortable during visits. The MA performs both clinical and administrative duties to ensure efficient and high-quality care. This role may involve cross-training to provide services across multiple sites and float as needed to maintain clinic operations.
 
Key Responsibilities:

• Room patients efficiently using standard procedures to optimize patient flow and customer service.
• Perform clinical tasks such as point-of-care testing, medication and vaccination administration, phlebotomy, application of durable medical equipment, and assist with procedures per protocol.
• Manage administrative tasks including medication refills, prior authorizations, communicating normal test results, managing MyChart messages, and handling paperwork within standard turnaround times.
• Assist with appointment scheduling support and referral tracking per clinic guidelines.
• Provide patients with educational materials, instructions, and After Visit Summaries as directed.
• Accurately document all patient care in the EMR system, including level of service where applicable.
• Escalate patient safety or compliance concerns to appropriate care team members or leadership promptly.
• Participate in pre-visit planning and registry management according to clinic guidelines.
• Adhere to safety and infection control standards to maintain a safe patient care and work environment.
• Support inventory control and equipment maintenance.
• Perform specialty-specific clinical and non-clinical tasks as directed.
• Obtain appropriate patient consent documentation for applicable procedures.
• Perform other duties as assigned.

 
Required Skills & Experience:

• No specific prior experience required, though one year of healthcare experience is preferred.

 
Education Requirements:

• High school diploma or GED.
• Completion of one of the following:
  • Medical Assistant program
  • EMT-Basic course
  • On-the-job trained Medical Assistant with one year of healthcare experience
  • Completion of MA Apprentice program

 
Certifications:

• Required: Basic Life Support (BLS) certification for Healthcare Providers (AHA or equivalent).
• Preferred: None specified.