Licensed Bilingual Benefit Educator

Candidates who are fluent in Spanish only
Duties:
No guaranteed hours - this position is on an as-needed basis.
This position requires driving responsibilities. Candidates must have their own form of reliable transportation.
The role of the Benefit Educator is essential to our business's success. As the representative of The client Group, your primary responsibility is to conduct exceptional Open enrollment and customer events that set The client Group apart from our competitors. In this customer-facing position, you will educate customers about The client Groups products, services, and programs through various methods, including formal presentations, benefit fairs, and health fairs. Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism. This is an asneeded, variablehour role; hours are not guaranteed and will fluctuate based on event demand (including occasional last-minute requests).
Lead and deliver virtual, onsite, or prerecorded presentations in group setting as assigned to existing and prospective client customers
Represent client at customer events, ensuring a professional and positive image while effectively communicating clients products, programs, and solutions
Maintain current knowledge in all client products, programs, solutions, and initiatives
Follow established guidelines and procedures of customer events as assigned
Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client and producer matters to appropriate internal partners
Coordinate, track, and update event meetings, including attendance, and top insights via data entry system (Salesforce.com) by assigned deadlines

Education:
High School Diploma or GED required.
Current and active Health & Life License required.

Certifications & Licenses:
Health & Life License

Skills:
Bilingual capabilities required
Must be available during peak season (August-December)
Have experience explaining and presenting employer-sponsored benefits and health insurance
Excellent communication and presentation skills
Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (WebEx, MS Teams, & Allego)
Ability to travel to local/remote trainings/meetings as assigned- 75-100% of the time
This role must be located within the assigned territory/market to be able to drive or fly to client locations, local offices in and outside of the regional territory
Ability to utilize and maintain a personal, company approved device (smartphone, tablet, etc. with compatible operating system), keep required software and system access up to date and adapt to evolving technology tools and systems

City: Charlotte

Schedule:
Start Date: 04/01/2026
End Date: 12/31/2026
Schedule Notes: Anticipated minimum of 15 hours/week during peak season (September December). This position is open to candidates located in Charlotte, NC & Charleston, SC greater areas. Candidates should not be submitted to more than one request; bilingual candidates should only be submitted under the bilingual req.
Hours Per Week: 15.00
Hours Per Day: 3.00
Days Per Week: 5.00