Pharmacy Tech I

Include screenshot of license and internet speed at top of resume.



PLEASE REVIEW WITH CANDIDATE, COMPLETE, AND COPY OF TOP OF RESUME

SCREEN OUT CRITERIA

1. Attendance is extremely important, especially during the initial 8 weeks of training (8AM - 430PM CST). The new hire must be available to work a regular shift of Monday- Friday 8am - 11 pm CST. All time off needed should be discussed and disclosed during this initial review.

-Do you have any conflicts with the training schedule or time off planned during assignment duration (8AM - 430PM CST)?

2. After training, our hours of operation are regular shift of Monday- Friday 8am - 7pm CST

-Do you have any conflicts working an assigned 8-hour shift of Monday- Friday 8am - 11pm CST

3. This is a work from home (WFH) position; must have a dedicated quiet, separate space in which to work with wired internet meeting 25mbps min download and 5mbps minimum upload speed. Previous WFH experience is preferred.

-Do you have a separate workspace with no interruptions?

-PLEASE PROVIDE CANDIDATE INTERNET SPEED -

4. Must be able to sit and focus on work for the duration of shift.

-Are you able to sit and focus with no interruptions for entire shift?

5. Data entry and navigating multiple computer applications while utilizing two screens is the primary function of job (possible outbound calls needed). A job history demonstrating this is recommended.

-Do you have data entry experience and able to type a minimum of 30 wpm?

6. Pharmacy Tech Certification is required - either national certification or state license

-Do you have Pharmacy Tech Certification? (Please provide license #) and screen shot.

7. Successfully worked independently in a data entry, productivity driven role is preferred

-Are you able to work independently?

8. As a company we strive for a team that is engaged and positive so candidates that demonstrate this would be ideal

-Do you feel you have the engagement and positive attitude to work this assignment?

This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.



• At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function. * National pharmacy technician certification. Eligible for state registration, certification or licensure per state regulations. * Advanced computer skills including word processing and spreadsheet utilization. * Excellent customer service skills (written and verbal) a must.



Position Summary:



This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.



Duties:



• At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function. * National pharmacy technician certification or state registration, certification or licensure per state regulations. * Advanced computer skills including word processing and spreadsheet utilization. * Excellent customer service skills (written and verbal) a must.



Experience:



Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.



Education:



Verifiable High School diploma or GED is required.



National pharmacy technician certification or state registration/certification/licensure per state regulations