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Job Requirements of Customer Service Specialist I:
-
Employment Type:
Contractor
-
Location:
Costa Mesa, CA (Onsite)
Do you meet the requirements for this job?
Customer Service Specialist I
Careers Integrated Resources Inc
Costa Mesa, CA (Onsite)
Contractor
Job Title: Customer Service Specialist I
Job Location: Costa Mesa, CA
Job Duration: 6-7 Months (possibility of extension)
Payrate: $25.00/ hr on w2
Job Summary:
Job Location: Costa Mesa, CA
Job Duration: 6-7 Months (possibility of extension)
Payrate: $25.00/ hr on w2
Job Summary:
- The Customer Service Specialist serves our patients, members, and providers.
- Responsible for answering phone calls and scheduling patient appointments.
- Triages phone calls as necessary.
- May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.
- For Client Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist.
- High School Diploma or equivalent.
- One (1) – three (3) years of customer service experience.
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