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Job Requirements of Senior Epic Administration:
-
Employment Type:
Contractor
-
Location:
Rochester Hills, MI (Onsite)
Do you meet the requirements for this job?
Senior Epic Administration
Careers Integrated Resources Inc
Rochester Hills, MI (Onsite)
Contractor
Schedule Notes: Fully remote but preference will be given to candidates in metro Detroit/NE Ohio area May need to attend 2-3 meetings per year MUST HAVE experience using basic commands in SQL NICE TO HAVE experience with Unix NICE TO HAVE experience with different ticketing systems Will train on proprietary software that communicates with Epic; Epic experience is not required
Duties:
Under the general direction of the Project Manager, Manager, or the Director, formulates and
designs the Epic systems security framework based on both user needs and a good
understanding of the foundational structures of Epic software, including profiles, roles,
menus, and security classes.
The ideal candidate will have significant experience using analytical skills to seek out,
research and evaluate a variety of options to provide clients with high quality, efficient
business processes and solutions that promote efficiency and enterprise-wide
standardization. Must demonstrate the ability to mediate and bridge the relationship between
technical and business stakeholders without compromising the needs of the solution users
and the strategic goals of the organization.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
1. Subject matter expert (SME) in one or more applications capabilities and features for
users, owners, and administrators of solutions.
2. Keeps abreast of new Epic security functionalities across the application(s).
3. Coordinate security-related activity across physical (buildings, grounds), infrastructure
(network, servers, operating system) and application (Epic or otherwise) teams.
4. Make appropriate access decisions in conjunction with application coordinators/analysts.
The access administrator works with application teams to design system-level access.
5. Help establish ownership and change delegation guidelines.
6. Limit system access to authorized staff.
7. Secure remote access.
8. Ensure that system passwords are changed regularly.
9. Establish user passwords at the operating system level, as appropriate.
10. Create appropriate security classifications with suitable menus within Epic software.
11. Create and maintain procedures for new users to receive login authorization, passwords,
and training on proper system security.
12. Establish procedures for inactivating users who should no longer access the system.
13. Creates test scenarios and develops test plans to be used in testing the business
applications in order to verify that client requirements are incorporated in to the system
design.
14. Participates in technical reviews and inspections to verify 'intent of change' is carried out
through the entire project.
15. Provides support, escalation response to production problem issues/errors. Performs root
cause analysis and application resolution.
Skills:
Seven (7) years of applicable work experience required.
Five (5) years applicable experience in a Healthcare setting preferred.
Experience on at least two (2) major Epic implementations or upgrades.
Experience documenting business requirements.
Excellent communication (written and oral) and interpersonal skills.
Proven ability to work independently and as a team member.
Ability to be flexible and work analytically in a problem-solving environment.
Good organizational, multi-tasking, and time-management skills.
Must meet or exceed core customer service responsibilities, standards and behaviors as
outlined in the Client Customer Service Policy and summarized below:
Communication
Ownership
Understanding
Motivation
Sensitivity
Excellence
Teamwork
Respect
Must practice the customer skills as provided through on-going training and in-services
Must possess the following personal qualities:
Be self-directed
Be flexible and committed to the team concept
Demonstrate teamwork, initiative and willingness to learn
Be open to new learning experiences
Accepts and respects diversity without judgment
Demonstrates customer service values
WORKING CONDITIONS:
Normal office environment with minimal exposure to noise, dust, or extreme temperatures
City: Rochester hills
Schedule:
Start Date: 02/03/2025
End Date: 06/26/2026
Schedule Notes: Fully remote but preference will be given to candidates in metro Detroit/NE Ohio area May need to attend 2-3 meetings per year MUST HAVE experience using basic commands in SQL NICE TO HAVE experience with Unix NICE TO HAVE experience with different ticketing systems Will train on proprietary software that communicates with Epic; Epic experience is not required
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00
Duties:
Under the general direction of the Project Manager, Manager, or the Director, formulates and
designs the Epic systems security framework based on both user needs and a good
understanding of the foundational structures of Epic software, including profiles, roles,
menus, and security classes.
The ideal candidate will have significant experience using analytical skills to seek out,
research and evaluate a variety of options to provide clients with high quality, efficient
business processes and solutions that promote efficiency and enterprise-wide
standardization. Must demonstrate the ability to mediate and bridge the relationship between
technical and business stakeholders without compromising the needs of the solution users
and the strategic goals of the organization.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
1. Subject matter expert (SME) in one or more applications capabilities and features for
users, owners, and administrators of solutions.
2. Keeps abreast of new Epic security functionalities across the application(s).
3. Coordinate security-related activity across physical (buildings, grounds), infrastructure
(network, servers, operating system) and application (Epic or otherwise) teams.
4. Make appropriate access decisions in conjunction with application coordinators/analysts.
The access administrator works with application teams to design system-level access.
5. Help establish ownership and change delegation guidelines.
6. Limit system access to authorized staff.
7. Secure remote access.
8. Ensure that system passwords are changed regularly.
9. Establish user passwords at the operating system level, as appropriate.
10. Create appropriate security classifications with suitable menus within Epic software.
11. Create and maintain procedures for new users to receive login authorization, passwords,
and training on proper system security.
12. Establish procedures for inactivating users who should no longer access the system.
13. Creates test scenarios and develops test plans to be used in testing the business
applications in order to verify that client requirements are incorporated in to the system
design.
14. Participates in technical reviews and inspections to verify 'intent of change' is carried out
through the entire project.
15. Provides support, escalation response to production problem issues/errors. Performs root
cause analysis and application resolution.
Skills:
Seven (7) years of applicable work experience required.
Five (5) years applicable experience in a Healthcare setting preferred.
Experience on at least two (2) major Epic implementations or upgrades.
Experience documenting business requirements.
Excellent communication (written and oral) and interpersonal skills.
Proven ability to work independently and as a team member.
Ability to be flexible and work analytically in a problem-solving environment.
Good organizational, multi-tasking, and time-management skills.
Must meet or exceed core customer service responsibilities, standards and behaviors as
outlined in the Client Customer Service Policy and summarized below:
Communication
Ownership
Understanding
Motivation
Sensitivity
Excellence
Teamwork
Respect
Must practice the customer skills as provided through on-going training and in-services
Must possess the following personal qualities:
Be self-directed
Be flexible and committed to the team concept
Demonstrate teamwork, initiative and willingness to learn
Be open to new learning experiences
Accepts and respects diversity without judgment
Demonstrates customer service values
WORKING CONDITIONS:
Normal office environment with minimal exposure to noise, dust, or extreme temperatures
City: Rochester hills
Schedule:
Start Date: 02/03/2025
End Date: 06/26/2026
Schedule Notes: Fully remote but preference will be given to candidates in metro Detroit/NE Ohio area May need to attend 2-3 meetings per year MUST HAVE experience using basic commands in SQL NICE TO HAVE experience with Unix NICE TO HAVE experience with different ticketing systems Will train on proprietary software that communicates with Epic; Epic experience is not required
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00
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