Business Process Management Lead

Job Description: Job Title: Business Process Management Lead
Site Location: 50% onsite at Princeton Pike
Work Schedule: Mon-Fri 8am-5pm

Summary:
Support the design and deployment of the Business Process Management program to manage and optimize key Drug Development processes in partnership with cross-functional Business Process Owners (e.g. Biostatistics, Regulatory, Clinical Development, Safety and Clinical Trial operations). This position will be critical to enabling the organization to streamline operations, enhance efficiency, and achieve drug development objectives to improve quality, capacity (productivity), and urgency (clinical trial cycle times), while cultivating a foundational end to end process mindset that values and leverages operational measures to realize data driven continuous improvement.

Key Responsibilities:
Process Analysis and Improvement: Provides insights on process mapping, performance management and continuous improvement projects. Meticulously examine using data analysis tools and techniques to identify inefficiencies, bottlenecks, and areas for improvement. Centralize and automated process maps to drive efficient day-to-day execution of activities.
Process & Performance Management: partner with cross functional Sr business leaders and subject matter experts (Business Process Owners, Global Process Owners / Leads) to optimize process mapping, establish and report process measures to track and manage critical health indicators and performance targets.
Continuous Improvement: Project manage process improvement initiatives, including defining project Product, setting goals, creating project plans, and coordinating resources to ensure successful implementation and realization of business benefit.
Industry and Technical Knowledge: Identify and embed relevant external best practices, technologies, frameworks, and tools used in business process management, such as performance management, process modeling software, workflow automation tools, resource planning systems, etc.

Education:
BS/BA Degree in Business Management or related field required; advanced degree in related discipline preferred (e.g., Degree in Life Sciences (MBA, MS, PhD, Pharm D).

Qualifications:
Demonstrated experience in project management, operational excellence / continuous improvement, and change management; certification a plus but not required.
3-7 years of experience in operational excellence and or process improvement within the pharmaceutical industry required (six sigma training is a plus); within Drug Development (Clinical Development, Trial Operations, Biostatistics, Regulatory, Safety, Project Management, etc).
Familiarity with relevant technologies and tools used in business process management, (e.g., ADONIS, OnePlan, MS Project).
Excellent communication and interpersonal skills, with the ability to interface with a broad range of internal and external stakeholders at all levels of the organization. This includes the ability to listen, understand requirements, and convey information clearly and concisely.
Ability to lead and motivate teams, facilitate discussions, and influence stakeholders to drive process improvement initiatives. This includes the ability to inspire and empower others, resolve conflicts, and foster a culture of continuous improvement.
High proficiency in and demonstration of critical thinking, problem-solving, and decision making
Anticipates needs and assesses and manages business and organizational risks
Demonstrated innovation, flexibility, open-mindedness, and adaptability to meet objectives in a rapidly changing environment with shifting priorities
Track record of commitment to Quality in all areas
Prior success in situations requiring adaptability flexibility
Ability to build trusting relationships, lead large/complex programs, and work across divisions, diverse business backgrounds, and cultures.
Exhibits confidence and professional diplomacy while effectively relating to people at all levels (internally and externally)
Has proven track record on delivering results