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Eligibility Associate Representative

Careers Integrated Resources Inc Tennessee, US (Onsite) Contractor
Monday - FRIDAY 40 HOUR WORK WEEK
these are remote positions
follow your Client rate card

Job Summary:

The Conservation Specialist is a licensed insurance sales agent that is responsible for retaining existing customers who are calling to cancel plans. This will include, but not limited to, assisting customers with applying for new coverage within Client Healthcare.


Core Responsibilities:

Receive calls from existing customers looking to cancel their current policy and assess /identify the reason for the cancellation request.

Conduct a needs assessment to determine options to address customer s cancellation reasons.

Outbound calls to existing customers.

Successfully upsell/cross sell existing customers as available.

Participate in other assigned Sales Team projects as needed.

Provide feedback and guidance on market nuances, marketing campaigns and plan operations.

Attend internal Sales Meetings, Training's and other company events as requested.

Other duties as assigned.


Minimum Requirements:

Working knowledge of the health insurance industry

Must be available to work evenings, weekends and holidays and commit to and adhere to a phone schedule and shift. Standard shifts are anywhere between 8:00am and 8:00pm all time zones and are subject to change based on staffing and business needs.

Strong telephone verbal and listening skills.

Ability to work in a fast-paced environment.

Dedication and commitment to exceptional customer service when selling and servicing our customers.

Excellent verbal and written communication skills, including oral presentation.

Strong organizational skills with an attention to detail

Working knowledge of Microsoft Office, Salesforce

Understanding of the various Client Medicare products (Medicare Advantage, Medicare Supplement, Part D, Ancillary)

Able to work independently and in a team setting.

Possess an active Life and Health insurance license.


Education and Experience:

High School Diploma or GED required.

1 to 2 years of sales experience

At least two years telephonic experience, preferably in Sales


Preferred Requirements:

Bachelor's Degree

Experience in or understanding healthcare and/or insurance industry.

Proven sales experience or related position within an insurance field

Knowledge of managed care and insurance products
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Job Snapshot

Employee Type

Contractor

Location

Tennessee, US (Onsite)

Job Type

Other

Experience

Not Specified

Date Posted

07/01/2025

Job ID

25-50374

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