Managed Care Specialist

Job Title: Managed Care Specialist
Job Location: Nashville, TN
Job Duration: 9-10 Months (possibility of extension)

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Key Responsibilities:

• Determine individual and family eligibility for our Client’s care programs.
• Assist in coordinating and communicating schedules to internal/external Clients.
• Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
• Timely management of casework, including proper documentation and case resolution.
• Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
• Work efficiently / effectively in multiple databases to extract information.
• Attend workgroup meetings and participate in discussions.
• Assist leadership team, as necessary.

Education and Experience:

• Bachelor's or Associate's Degree.
• Must have a bachelor’s or associate degree.
• Proficient (4-6 Years) – Yes.
• Skills – Others – Critical thinking and problem-solving skills: Critical thinking and problem-solving skills.
• Skills – Others – Communication Skills: Excellent verbal and written communications skills.
• Skills – Others – Microsoft Office: Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
• Skills – Others – Paralegal: A background in Paralegal studies is a plus. Novice (1-3 Years) – No.

Knowledge, Skills and Abilities:

• A background in Paralegal studies is a plus.
• Work experience in a Legal environment a plus.
• Customer service or call center experience a plus.
• Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
• Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
• Excellent verbal and written communications skills.
• Keen attention to detail and adherence to deadlines.
• Strong time management, note-taking, email organization, and distribution skills.
• Critical thinking and problem-solving skills.

Other Important Information:

• The position is a hybrid position in downtown Nashville, TN.
• The contractor will work onsite and remotely based on the team’s schedule.
• The position is contract for 12 months with an opportunity to be extended.