REGISTRATION CLERK-FLOAT

Duties:

Works under the supervision of the Director, Assistant Director or Shift Supervisor
Performs specialized Patient Registration functions according to established policies and procedures
Interviews patient or patient representative to obtain pertinent information such as patient demographics and financial data and enters the information into the computer system to register inpatient and/or outpatients
The amount of data collected will vary based on the patient classification
Prepares, processes and routes initial paperwork for charts, patient identification bands, labels and cards
When appropriate contacts physicians offices for authorization numbers for treatment
Obtains required signatures and collects copy of insurance cards, Medicare cards, and Medi-Cal cards
Reviews patient data for accuracy
When applicable, monitors and processes transfers and bed swaps and enters required information into the computer system
additional responsibilities include but are not limited to following Federal and State regulations as they apply to Advance Directives for Healthcare Decisions, Patient

Skills:
One (1) year data entry and medical office experience.
1
Greets patients, their families, and the public in a courteous, professional and polite manner
Registration clerks must demonstrate sensitivity to the fact that the patient may not be feeling well, is worried or stressed regarding hospital visit.
2
Properly identifies patient by requesting form of picture identification.
3
Interviews patient or patient s representative to obtain accurate demographic information.
4
Enters demographic information into the hospital computer system in order for patient care and treatment to be initiated.
5
Obtains patient financial data and when required preauthorization for treatment.
6
Prepares, processes and routes required paperwork for the patient s chart/medical record.
7
Creates patient labels as appropriate.
8
Bands patient with the appropriate ID band.
9
Determines patient s primary and secondary payor and enters data in computer system