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Job Requirements of Ambulatory Service Representative II:
-
Employment Type:
Contractor
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Location:
Bellaire, TX (Onsite)
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Ambulatory Service Representative II
Careers Integrated Resources Inc
Bellaire, TX (Onsite)
Contractor
Title - Ambulatory Service Representative II
Location - Bellaire TX 77401
Duration - 13 weeks
Schedule - Monday-Friday 8am-5pm
Description -
Location - Bellaire TX 77401
Duration - 13 weeks
Schedule - Monday-Friday 8am-5pm
Description -
- Performs patient registration procedures and ensures that all necessary patient forms are provided and filled out for the clinic visit.
- Communicates with patient staff and providers regarding patient arrivals delays and clinic processes.
- Verifies insurance benefits and identifies correct plan codes that drive reimbursement (i.e. Capitated allowance vs. per diem or discount of charges.).
- Enters batches and reconciles Client charges daily.
- Schedules new or follow up appointments for patients and confirms patient appointments verifying patient demographics and insurance information. Schedules ancillary appointments diagnostic tests and follow up appointments per provider orders/requisitions.
- Ensures that interpreter services are available for patients as needed.
- Responds to customer questions with prompt information and /or service related to appointment status wait time or unanticipated problems while being culturally sensitive.
- Performs other duties and provides basic office support including ordering and maintaining office/clinic supplies; maintaining office equipment; managing correspondence; copying faxing mailing and filing documents; and collecting and distributing mail.
- Serves in key role to assure most efficient patient throughput in exam rooms.
- ASR candidate will provide registration and admission functions for the Pediatric Cardiology Associates Practice of Houston clinic locations across the Houston metro area. They are currently in 11 different clinic locations across the Houston metro area and this role will have a home based, but travel to other clinic locations would be required.
- Monday-Friday 8am-5pm
- Primary Location will either be Fallbrook or Bellaire, will have 9 other rotating locations
- Previous experience in a health care setting, scheduling patients, insurance authorizations, customer service, EMR experience (Epic preferred).
- Experience in a healthcare or related setting as well as pediatric experience is preferred.
- Required knowledge of medical terminology insurance terminology and customer service.
- Must have the ability to communicate effectively both oral and written forms; possess good interpersonal skills organization and problem solving skills and good time management skills.
- Must be able to provide excellent customer service skills operate a personal computer and software efficiently and operate general clinic equipment.
- Bilingual in Spanish/English preferred.
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