Technical Business Analyst

Job Summary:

• Client is seeking an experienced Senior Business Analyst with strong project management and scrum master capabilities to support our Digital Disposal Operations team.
• This team delivers technology solutions that modernize landfill operations, environmental compliance, and digital workflows across Client disposal network—the largest in the industry, managing nearly 100 million tons of waste annually.
• The selected hire will lead requirements development, cross-functional coordination, and delivery execution for multiple digital applications, including environmental compliance systems, operational technology integrations, and workflow modernization initiatives.
• This role requires exceptional communication, documentation excellence, and the ability to anticipate and resolve issues in complex, integrated system environments.

Key Responsibilities:

Business Analysis & Requirements Leadership:

• Coordinate with business users, engineers, and technical teams to elicit, document, and validate business and user requirements.
• Develop detailed process flows, functional specifications, data flows, and use cases for complex integration projects.
• Create workflow diagrams, screen mockups, and cross-referenced documentation libraries.
• Write clear acceptance criteria for user stories and defects; support test case reviews and sanity checks with QA teams.

Project Management & Scrum Leadership:

• Serve as a project lead for digital disposal initiatives, driving planning, execution, and delivery across multiple workstreams.
• Facilitate sprint ceremonies (standups, backlog refinement, sprint planning, retrospectives) and ensure agile best practices.
• Partner with product owners, developers, QA, and field stakeholders to ensure alignment, transparency, and timely delivery.
• Track issues, risks, and dependencies to resolution across internal teams and external vendors.
• Lead business user acceptance efforts and ensure readiness for deployment.

Cross-Functional & Technical Collaboration:

• Act as a liaison between business, engineering, and technology teams to support new system development and enhancements.
• Support integrations involving GIS, drone data, SCADA/industrial systems, or environmental compliance platforms (preferred).
• Conduct advanced business process analysis, needs assessments, and preliminary cost/benefit evaluations.

Documentation & Communication Excellence:

• Produce high-quality, structured documentation for requirements, workflows, training, and process changes.
• Communicate effectively with senior leaders, field operations, and technical teams.
• Proactively identify gaps, risks, and stakeholder challenges before they occur.

Required Skills & Experience:

• At least five years of experience as a Business Analyst in enterprise application development, cross-product integration, or complex user-centric digital programs is required.
• Strong written and verbal communication skills, with the ability to engage senior leaders and cross-functional teams.
• Hands-on experience developing requirements, use cases, acceptance criteria, and test documentation.
• Prior project management or scrum master experience, including risk management, project planning, and cross-team coordination.
• Experience working closely with development and QA teams throughout the full software delivery lifecycle.
• Bachelor’s degree or equivalent experience in a relevant discipline.

Preferred Qualifications (Differentiators):

• Worked on every phase of the project development lifecycle within a Fortune 1000 company as part of a large team (more than five members).
• Experience working with engineering teams and familiarity with tools like Client (Autodesk Construction Cloud), ArcGIS (ESRI's GIS solution), drone data platforms, or SCADA (Supervisory Control and Data Acquisition).
• Strong analytical skills, including data interpretation and experience with SQL or Oracle.
• Demonstrated background in Agile delivery, including facilitation of sprint ceremonies and continuous improvement practices, as well as experience leading software development initiatives or serving as a project lead.
• Experience developing training materials or supporting change management activities.
• Exposure to UI/UX concepts or software development practices that enhance collaboration with technical teams.
• Professional certifications such as CBAP, CCBA, CSPO, CSM, PSM, or PMP.

Ideal Candidate Profile:

• Brings extensive hands-on experience in software development projects, systems integration, and business process transformation.
• Required proficiency in collaborating closely with engineering teams and familiarity with GIS or environmental and industrial systems.
• Demonstrates exceptional written and verbal communication skills.
• Highly capable of developing functional and technical requirements, detailed use cases, and structured documentation for complex integration efforts.
• Confident in engaging with front-line teams and senior leaders across both Business and Technology to clarify needs, align priorities, and ensure shared understanding of issues.
• Prior project management or scrum master experience, including creating and maintaining project plans, identifying and mitigating risks, coordinating cross-team and cross-department activities, and driving project execution through disciplined delivery practices.
• Superior documentation and organizational skills, along with a strong intellectual curiosity to anticipate functional challenges as systems evolve.
• Excels in business process change, maintains a strong command of systems integration concepts, and builds a well-organized library of cross-referenced projects and process documents.
• Proactively elicits information, probes details, foresees stakeholders and technical risks, and communicates with clarity and influence at all levels of the organization.

About Client Landfills & Digital Disposal:

• Client operates the largest landfill network in North America, supported by advanced digital systems that ensure safety, regulatory compliance, and operational efficiency across hundreds of engineered disposal sites.
• The Digital Disposal Operations team plays a critical role in this mission by developing and enhancing applications that modernize environmental monitoring, streamline operational workflows, and improve customer and field experience.