REGISTRATION CLERK-FLOAT

Job Summary:

• Works under the supervision of the Director, Assistant Director or Shift Supervisor.
• Performs specialized Patient Registration functions according to established policies and procedures.
• Interviews patient or patient representative to obtain pertinent information such as patient demographics and financial data and enters the information into the computer system to register inpatient and/or outpatients.
• The amount of data collected will vary based on the patient classification.
• Prepares, processes and routes initial paperwork for charts, patient identification bands, labels and cards.
• When appropriate contacts physicians’ offices for authorization numbers for treatment.
• Obtains required signatures and collects copy of insurance cards, Medicare cards, and Medi-Cal cards.
• Reviews patient data for accuracy.
• When applicable, monitors and processes transfers and bed swaps and enters required information into the computer system.
• additional responsibilities include but are not limited to following Federal and State regulations as they apply to Advance Directives for Healthcare Decisions, Patient.

Key Responsibilities:

• Greets patients, their families, and the public in a courteous, professional and polite manner.
• Registration clerks must demonstrate sensitivity to the fact that the patient may not be feeling well, is worried or stressed regarding hospital visit.
• Properly identifies patient by requesting form of picture identification.
• Interviews patient or patient’s representative to obtain accurate demographic information.
• Enters demographic information into the hospital computer system in order for patient care and treatment to be initiated.
• Obtains patient financial data and when required preauthorization for treatment.
• Prepares, processes and routes required paperwork for the patient’s chart/medical record.
• Creates patient labels as appropriate.
• Bands patient with the appropriate ID band.
• Determines patient’s primary and secondary payor and enters data in computer system.

Position Requirements:

• This temporary Registration Clerk position requires flexibility.
• Before applying, candidates should be comfortable working a varied shifts and start times during orientation and training.
• This flexibility helps support training needs and ensure continuous patient care operations.
• One (1) year data entry and medical office experience.
• Must be bilingual in Spanish/English.