Data Storytelling and User Experience Specialist II

Duties:
Job Summary:
We are seeking an experienced Data Storytelling and User Experience Specialist II (Contract) to play a key role in the development and application of user experience (UX) and data storytelling best practices. The best practices in mention are applicable to data assets, reports, and presentations across the organisation. Specifically, the primary focus is the creation of templates in standard BI platforms, teaching classes to Client employees, and consultation on the development of self-service analytics products. The ideal applicant will bring practical experience applying UX best practices to dashboards and reports, creating Power BI templates, and communicating UX principles to colleagues.
This role will work closely with project leadership and the Data Literacy and Enablement team Success in this role will be measured by the quality and timeliness of materials produced, clarity of virtual and in-person teaching, and positive UX impact of consultation sessions.
About the job
This role will join the highly innovative and collaborative Data Storytelling Center of Excellence (DSCOE) within the Data Literacy and Enablement team to improve the UX of our data assets and the UX data storytelling skills of multiple learning people.
Job Responsibilities:
-Leveraging best practices, support the development of templates for data assetsincluding dashboards, reports, and presentationswith a focus on high-quality user experience and clear data storytelling, under the guidance of senior team members.
-Assist in creating and delivering UX and data storytelling classes for employees across the enterprise, including data analysts, operations professionals, clinicians, and researchers.
-Partner with DSCOE team members to support consultation efforts for data asset development, helping apply user experience and storytelling best practices to real-world projects.
-Learn and consistently apply accessibility standards and inclusive design practices across all data products.
-Collaborate with data professionals, designers, and stakeholders to help user understand and translate clear, usable, and visually effective data experiences.

Education:
Required Education:
-High School Diploma/GED.
Preferred Education:
-Bachelors Degree in related field.
Required Certifications & Licensure:
-N/A
Preferred Certifications & Licensure:
-N/A
level 2a

Languages:
English( Speak, Read, Write )

Skills:
Required Skills & Experience:
-At least two (2) years of UX experience with portfolio of previous work.
-At least three (3) years of Data analysis experience.
-Experience collaborating with business stakeholders and cross-functional teams, including gathering basic requirements, participating in visualization reviews or demos, and contributing to the delivery of high-quality analytic products.
-Foundational knowledge of user experience and data storytelling principles, with demonstrated interest in applying these concepts to real-world data products.
-Passion for clear, effective presentation of information and user-centered design.
-Ability to support the translation of business questions into thoughtful data visualizations, with guidance from senior team members.
-Strong critical thinking and problem-solving skills, with attention to detail and the ability to organize work effectively.
-Clear written and verbal communication skills, with comfort explaining design choices and data concepts to audiences from a wide array of backgrounds and perspectives.
-Strong interpersonal skills and a collaborative mindset, with openness to feedback and continuous learning.
-Intermediate knowledge of programming languages (SQL and R).
-Intermediate knowledge of medical terminology.
-Advanced proficiency with spreadsheet software (Microsoft Excel).
-Advanced proficiency with business intelligence tools (for example, QlikSense, Power BI, Posit Connect, SAP Business Objects, Tableau).
-Intermediate proficiency with office software (Microsoft 365) including word processing and presentation software (Word, PowerPoint).
-Excellent verbal and written communications skills.
-Excellent critical thinking / problem-solving skills.
-Strong project management skills.
-Strong time management skills.
-Strong organizational skills.
-Ability to gather, analyze and make recommendations/decisions based on data.
-Ability to convey complex or technical information in an easy-to-understand manner.
-Ability to work independently with minimal supervision.
-Ability to maintain confidentiality and professionalism.
-Ability to collaborate with stakeholders at all levels.
Preferred Skills & Experience:
-At least five (5) years of Data analysis experience.
-At least one (1) year Previous experience working in a complex health care related environment.
-At least one (1) year technical experience developing in Power BI and other data visualization tools.

City: Philadelphia

Schedule:
Start Date: 04/06/2026
End Date: 07/31/2027
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00