Patient Access Rep

Job Title: Patient Access Representative – Surgical Scheduling
Location: Brooklyn, NY
Contract Duration: 8 weeks
Shift: Monday to Friday | 7.5 hours/day | 37.5 hours/week
Hourly rate: $21/hour on W2 negotiable

Role Overview:
The Patient Access Representative is responsible for providing high-quality front-line customer service, handling patient scheduling (including surgical cases), verifying insurance, and ensuring accurate patient demographic data entry. The ideal candidate is proficient in using Epic and brings at least 2 years of relevant experience.

Required Qualifications & Skills:

• Education: High School Diploma or GED
• Experience: Minimum 2 years in a similar role; Epic system experience required
• Strong customer service and patient interviewing skills
• Proficient in organizing workflows and managing multiple priorities under pressure
• Familiarity with third-party insurance requirements and Medicaid eligibility
• Ability to maintain and manage accurate patient records
• Knowledge of healthcare policies and departmental procedures
• Skilled in surgical scheduling and coordination