Clinic Medical Assistant

Job Title: Clinic Medical Assistant
Location: Glendale, AZ 85308
Duration: 4+ months with possible extension

Shift: 8:00 AM – 5:00 PM Monday – Friday
Schedule: 5 Days Per Week, 40 Hours Per Week, Monday – Friday
 
Note:

• Multiple openings in Mesa, Chandler, Phoenix,Surprise, and other states also available.

Qualifications & Skills:
Licensure & Certifications:

• Medical Assistant certification issued by one of the following certifying organizations:
• American Association of Medical Assistants (AAMA)
• American Medical Certification Association (AMCA)
• American Medical Technologists (AMT)
• National Center for Competency Testing (NCCT)
• National Health career Association (NHA)

 
Required Skills & Experience:

• At least 1 year of experience in a high-touch customer service or patient-facing role in a healthcare setting
• Strong written and verbal communication skills
• Experience working on collaborative, diverse, and feedback-driven multi-disciplinary teams
• Proven track record of persisting through change, demonstrating a forward-thinking perspective under pressure, and consistently stepping up to take action on challenges
• Proficiency in computer technology (e.g., typing, navigating the internet, working with new mobile smartphone applications, using multiple software systems simultaneously)

 
Job Summary:

• Provide technical support to patients, assist them with the registration process, answer patient questions in person and over the phone, including outreach to patients
• Train local teams on the registration process and support transition of technology systems
• Occasional travel to other office locations to support training events
• Capture relevant information about the patient’s health and healthcare experience while rooming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments
• Assist with the coordination of post-visit care by scheduling appointments with specialists, coordinating referrals, and sharing information to the patient’s internal and external care team
• Collaborate with providers to monitor the health of a panel of patients and determine if they are up to date on preventive measures
• Participate in the daily operations of a primary care practice, such as answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the general upkeep of the clinical space
• Assist in providing patient education on chronic disease management and coach patients using an action-planning model based on motivational interviewing techniques
• Provide anticipatory preventive guidance to families with children by establishing healing relationships with members and families