ENTRY Phlebotomist I

Location: Ellenton, FL
Duration: 1+ Months (Possibility of Extension)
Shift: Monday – Friday, 6:00 AM – 3:00 PM

The Entry Phlebotomist I / Patient Services Representative I (PSR I) serves as the face of the organization, providing a welcoming and professional experience to patients. This entry-level role combines front-line customer service with the opportunity to develop phlebotomy skills and grow within the healthcare field.

The individual will greet patients, support check-in processes, maintain the waiting area, and gradually train in phlebotomy procedures. Success in this role requires a compassionate approach to patient care, strong organizational skills, and a commitment to confidentiality and accuracy.

• Greet patients warmly and assist with check-in using kiosks or handheld devices
• Address patient questions and concerns with empathy and professionalism
• Ensure a positive, respectful, and confidential patient experience
• Maintain a clean, organized, and welcoming lobby/waiting area

• Perform daily tasks accurately and within established timelines
• Maintain required documentation and patient records
• Assist with workflow coordination, including covering breaks when needed
• Uphold all safety and compliance standards

• Participate in on-the-job training to learn phlebotomy skills
• Perform specimen collection and processing (clinical and forensic) once trained
• Follow established procedures for specimen handling and patient safety
• Demonstrate confidence and accuracy in blood collection procedures

• High School Diploma or equivalent (Required)

• 1–2 years of customer-facing experience (Required)
  (e.g., retail, hospitality, home health aide, or similar)
• Basic computer and data entry skills (Required)
• Prior phlebotomy experience is not required

• Strong customer service and communication skills (highly critical)
• Compassionate approach to patient care
• Ability to maintain confidentiality and accuracy
• Willingness and eagerness to learn new skills, especially phlebotomy
• Ability to multitask in a fast-paced healthcare environment
• Professional demeanor with a positive attitude

• Must be willing to train in and perform phlebotomy duties
• Candidates interested only in front desk/greeter roles without learning phlebotomy should not apply

This position provides a unique opportunity to:

• Enter the healthcare field with minimal clinical experience
• Develop valuable phlebotomy skills
• Gain hands-on experience in both patient care and clinical operations
• Build a foundation for career growth within the organization