Accounts Receivable

• Short-term workload 6 month assignment; for the right candidate this position could extend.
• Taking Inbound and Auto dialer phone calls to attempt to collect payments.

Job Summary:

• The AR Representative is charged with maximizing cash flow by ensuring that an accurate and complete accounting of each members balance due is maintained.

• This position will also be responsible for documenting and executing account reconciliation through potential adjustments and refunds due on beneficiarys account.

• The representative will also be monitoring and working payment errors and reversal reports on a weekly basis.

• This role is essential to ensuring patient financial services are handled properly.

• The Accounts Receivable Specialist position is responsible for helping patients understand their pharmaceutical charges and assist in resolving any resident questions or concerns.

Duties:

• Serve as customer support for long term care residents, responsible parties and facilities.
• Collect information and verify account specific billing, insurance and coding.
• Update and document customer accounts designated in work campaign.
• Verify accuracy of existing account standing and progress accounts accordingly.
• Conduct outbound calls to reconcile account issues and outstanding account balances.
• Ensure compliance through strict adherence to federal and state laws, as well as company policy.
• Payment processing and post follow-up.
• Participate in corporate campaign strategies to further leadership led initiatives.

Education:

• Verifiable High School Diploma or GED is required.
• Bachelors degree in finance, accounting or business is preferred.

Experience:

• Minimum of 2 years in a work environment.
• Strong verbal and written communication skills required.
• Good data entry (Excel/Access) and typing skills required.
• Strong PC skills and the ability to navigate Microsoft office suite as well as the Internet.
• Must have an understanding of Accounts Receivable.
• Must be able to work independently as well as the able to work as part of a team.
• Knowledge of Medicare Part D beneficial, but not required.

Computer Skills:

• Basic computer knowledge (i.e. internet terms, and navigation).
• Basic Excel - using.
• Basic Word - using.
• Basic PowerPoint (read only) can they open the presentation.
• Basic Outlook - using.
• Data entry (alphanumeric) test needed.