Senior Business Analyst

Responsibilities:

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
• Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing.
• The Business Analyst will also be responsible for the development of test plans, test scripts and test cases and executing these aProductst the various components.
• Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests)

General Skills:

• Leads and conducts business analysis in order to assess client s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined
• Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
• Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives
• Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects
• Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
• Experience developing strategies, preparing business cases and cost-benefit analysis
• Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement
• Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and Product
• Awareness of emerging I&IT trends and technologies
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines
• Experience in planning, organizing and implementing testing efforts
• Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
• Experience executing functional tests, non-functional tests and systems level integration tests
• Experience supporting user acceptance testing and participating in UAT activities
• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
• Knowledge and experience in all phases of the Systems Development Life Cycle

Desirable Skills:

• Experience in the use of information retrieval packages
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
• Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
• Experience in structured, object oriented and agile methodologies for user requirements
• Experience developing performance measures for business analysis evaluation and subsequent follow-up
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Knowledge and understanding of testing methods in an object-oriented environment
• Experience testing Commercial Off-the Shelf Applications (COTS)
• Experience planning and organizing testing efforts for both large and small systems

Experience/knowledge with:

Salesforce

DevOps

Microsoft tools including Visio and Project

Miro Boards

Service Design Release phases (Pre-discovery, Discovery, Alpha, Beta, Live)

Supporting Digital Service standard Alpha phase, ensure what is being designed and tested with users can actually be built

Developing Epics, Features and User Stories

Test Cases

Test Plans

Executing Test cases

Testing documentation

Develop and Manage Product Back log

Knowledge transfer

Evaluation Criteria

Price 30%

Criteria 1: Business/Testing Analyst Skills

Criteria 1 Points: 25 points

8+ years experience in business analysis

Demonstrated experience facilitating JAD sessions

Demonstrated experience in creating Business Requirements Document, other Business requirements artefacts and testing documentation

Demonstrated experience working on large systems implementation

Demonstrated experience with business clients, supporting user acceptance testing and participating in UAT activities.

Demonstrated experience in executing functional tests, nonfunctional tests, and systems level integration tests

Demonstrated experience in procedures and techniques of testing web based, online, batch, client server systems and web services.

Demonstrated experience Knowledge and experience in the use of DevOps tools

Expertise in end-to end digital accessibility testing, including automated, manual, and assistive techniques.

Knowledge of the Accessibility of Ontarians with Disabilities Act (AODA), Integrated Accessibility Standards Regulation (IASR), and the Web Content Accessibility Guidelines (WCAG) 2.0 and 2.1 level A and AA.

Criteria 2: Technical Skills

Criteria 2 Points: 25 points

Demonstrated experience in data migration, including mapping between source and target systems, analysis of data fields required to migrate data, exchange data or to provide a data feed between internal systems and third-party applications

Demonstrated experience in producing quality analysis of data sets and outputs such as detailed data maps, data dictionary, business rules, mapping rules, functional specifications, interface specifications, conceptual/logical data models, use cases, test cases etc.

Demonstrated experience in service design and architecture

Demonstrated experience with technical solution design and prototyping tools to facilitate JAD and design sessions

Criteria 3: Tools Experience

Criteria 3 Points: 25 points

Demonstrated experience using DevOps to capture requirements as Epics, Features and User Stories

Experience with Salesforce Software. Ideally Public Sector Foundations.

Demonstrated experience using Microsoft tools including Office, Visio and Project

Demonstrated experience facilitating JAD sessions and using Miro Boards or other Whiteboard tools

Demonstrated experience with Figma and other prototyping tools

Demonstrated experience in requirements gathering and test plan walkthroughs.

Criteria 4: Communications Skills

Criteria 4 Points: 20 points

Demonstrated experience in negotiating with business stakeholders on

functional design issues and detailed solution design sessions, negotiating on issues for production

Experience in documenting project status reports, project tracking for resources, finances, progress, issues and risks

Demonstrated experience providing knowledge transfer

Criteria 4: Public Sector Experience

Public Sector Experience = 5 points

Previous experience working in Government or Public Sector organizations, namely Ontario Government