Phlebotomist II

Job Description: Patient Services Representative II / Phlebotomist II
Location: Houston, TX
Duration: 4 months
Shift: Mon-Friday 7:30am-4:30pm rotating Saturday 7:00am-2:00pm

The PSR II is the face of our company, interacting directly with patients and ensuring a safe, accurate, and efficient blood draw process. The role involves drawing blood samples, preparing specimens, and explaining procedures in a trusted and professional manner. The PSR II must follow company protocols, maintain confidentiality, and demonstrate strong leadership and communication skills. Flexibility in work location and hours is required.

Responsibilities:

• Perform accurate blood draws and specimen processing for both forensic and clinical samples.

• Verify patient demographic info and ensure proper labeling.

• Maintain accurate records and documentation.

• Work in a safe, professional environment, maintaining a positive image to patients and the public.

• Adhere to company policies and procedures, including dress code and health/safety protocols.

Requirements:

• Strong phlebotomy skills (including pediatric and geriatric).

• Ability to work independently with minimal supervision.

• Available for weekends, holidays, on-call, and overtime.

• Reliable transportation and a valid driver’s license (if applicable).

• Flexibility to travel and cover various locations.

• Customer-focused with excellent communication skills.

Education & Experience:

• High school diploma or equivalent required.

• Medical assistant or paramedic training preferred.

• Phlebotomy certification (required in some states).

• 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.

• 2+ years in a Patient Service Center environment preferred.

• Customer service experience is a plus.