Phlebotomist I

Title: Phlebotomist I 
Location: La Quinta CA
Duration: 3 months
Shift: 6:30am-3:30pm Pacific time zone

The Patient Services Representative I (PSR I) is the primary point of contact for patients and plays a key role in delivering an excellent patient experience. This role is responsible for collecting high-quality blood specimens, preparing samples for laboratory testing, and providing clear communication to patients throughout the process. The PSR I ensures a safe, professional, and confidential environment while following all established procedures and performance standards.

• Perform daily tasks accurately, efficiently, and on schedule under the direction of the Area Supervisor.

• Provide exceptional, error-free service in a fast-paced clinical environment.

• Greet patients, verify information, and establish a trusting and professional interaction.

• Collect clinical and forensic specimens (including pediatric and geriatric) using safe, skillful, and accurate phlebotomy techniques.

• Prepare, label, and process specimens following all established protocols and quality standards.

• Maintain complete and accurate documentation and records.

• Support confidentiality, data accuracy, and patient safety at all times.

• Uphold organizational values, demonstrate leadership behaviors, and promote a positive image to patients, clients, and colleagues.

• Maintain a clean, compliant, and safe work environment.

• Adapt to staffing needs, including working weekends, holidays, overtime, and on-call shifts as required.

• High school diploma or equivalent.

• Minimum of 6 months relevant experience.

• Keyboard and data entry skills.

• Ability to work independently with minimal supervision.

• Strong communication, customer service, and patient-care skills.

• Ability to consistently deliver quality, accurate, and timely work.

• Medical assistant or paramedic training.

• Phlebotomy certification (Required in CA, NV, and WA).

• One or more years of phlebotomy experience.

• Customer service experience in a retail, healthcare, or service environment.

• Excellent phlebotomy technique (pediatric, adult, and geriatric).

• Strong attention to detail and accuracy.

• Ability to multitask and work in high-volume environments.

• Professionalism, empathy, and strong interpersonal skills.

• Ability to follow strict procedures and maintain patient confidentiality.

• Reliable, flexible, and committed to meeting scheduling needs.