Office/Mail Clerk I

Job Title: Office/Mail Clerk I
Job Location: Midvale, UT
Job Duration: 2-3 Months (possibility of extension)
Shift: Monday - Friday, 8:00am to 5:00pm

Job Summary:

• Perform a variety of clerical functions including data entry.
• Ability to support team with flexibility and accuracy.
• Sort, date stamp and distribute mail/faxes/packages daily within set time frames.
• Assist in maintaining files as needed.
• Scan documents as requested.
• Print documents as requested.
• Mail and file all department documents with accuracy, efficiency and in a timely manner. Includes folding, mailing, filing.
• Keep printers and printer areas stocked.
• Prepare mailings and packages, send out.
• Coordinate, upload and maintain department documents for multiple health plans using multiple applications in an accurate and complete manner.
• State Plan / Department Specific.

Duties and Responsibilities:

Clerical Support one of the following teams:

1. PIM:

• Assign work from incoming outlook boxes based upon defined assignments.

2. Recovery:

• Data entry into department applications with accuracy, efficiency and in a timely manner.

3. Medicare:

• Order new hire equipment, i.e. cell phones, computers, security access etc.
• Listen to sales records and capture pertinent information.
• Order department supplies as requested.
• Create help desk tickets and act as liaison for facilities department requests.

4. Legal Affairs:

• Create binders as requested.
• Create help desk tickets.
• Answer department phones.

5. Medical Affairs:

• Contacts members and providers regarding outreach materials as needed.
• Data entry into department applications with accuracy, efficiency and in a timely manner.

6. Member Services:

• Compile and post departmental scorecards.
• Assist with basic reporting needs.
• Stock and maintain department supplies.

Required Education:

• High School Diploma or equivalent.

Required Experience:

• 0-2 years of experience.
• PC experience in a Windows environment.
• Experience using Microsoft Word.
• Filing experience preferred.
• Experience with customer service.

Knowledge/Skills/Abilities:

• Excellent verbal and written communication skills.
• Ability to abide by Clients policies.
• Maintain regular attendance based on agreed-upon schedule.
• Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA).
• Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers.
• Demonstrated adaptability and flexibility to changes and response to new ideas and approaches.