Phlebotomist I

The Patient Services Representative I (PSR I) serves as the face of the company, welcoming patients who arrive for routine health visits or important diagnostic testing. The PSR I is responsible for skillfully and safely collecting quality blood specimens and preparing them for laboratory analysis in accordance with established procedures. This role plays a key part in creating a trustworthy and confident environment for patients, explaining procedures clearly, and ensuring accurate and confidential handling of patient information.

• Perform daily activities accurately, efficiently, and on time under the direction of the area supervisor.

• Maintain a safe, professional, and organized environment for both patients and staff.

• Demonstrate confidence and proficiency in collecting and processing both forensic and clinical specimens.

• Maintain all required records and documentation in accordance with company standards.

• Provide outstanding customer service by promoting a positive company image to patients, clients, coworkers, and the public.

• Accurately use electronic medical record (EMR) systems and demonstrate competency in keyboard/data entry.

• Use straight needles proficiently for phlebotomy procedures.

• Ability to provide accurate, high-quality work in a fast-paced environment.

• Ability to work independently with minimal supervision.

• Excellent phlebotomy skills, including experience with pediatric and geriatric patients.

• Strong interpersonal skills with the ability to create a welcoming and supportive environment for patients.

• Flexible availability, including willingness to work weekends, holidays, on-call shifts, and overtime as needed.

• Basic computer proficiency and experience using EMR systems.

• High attention to confidentiality and detail.

• High school diploma or equivalent (Required)

• Minimum 6 months of relevant experience required.