Phlebotomist II

Job Title: Phlebotomist
Location: Rogers, AR 72758
Duration: 4 Months+

Shift: 8:00 AM – 5:00 PM, Monday – Friday

Certificate / License: YES
 
Position Summary:
The Patient Services Representative II (PSR II) serves as the face of the organization, directly engaging with patients for routine healthcare services or critical diagnostic procedures. This role requires advanced phlebotomy skills and a commitment to quality, safety, and professionalism. The PSR II is responsible for collecting and preparing high-quality specimens for laboratory testing while ensuring a positive, patient-focused experience.
 
Core Responsibilities:

• Perform daily operations with accuracy and timeliness under supervisor direction.
• Collect blood specimens using venipuncture, capillary, and dermal techniques across diverse patient populations (pediatric, adult, geriatric).
• Conduct both clinical and forensic specimen collections while following strict protocols.
• Verify patient identity and ensure all specimens are labeled in the patient’s presence with complete demographic details and signatures.
• Maintain proper specimen handling, storage, and documentation to ensure testing accuracy.
• Create a safe, clean, and professional clinical environment.
• Support front office operations when needed, including patient check-in, data entry, and scheduling.
• Maintain confidentiality and adhere to HIPAA and OSHA standards.
• Travel between locations and provide coverage with minimal notice, including weekends and holidays.

 
Education:

• High School Diploma or GED – Required

 
Experience:

• Minimum 3 years of phlebotomy experience including pediatric, geriatric, and capillary collections

 
Skills:

• Exceptional phlebotomy skills across all age groups.
• Ability to manage multiple priorities in a fast-paced, high-volume setting.
• Strong communication and interpersonal skills with a focus on customer service excellence.
• Sound judgment and the ability to work independently.
• Ability to handle sensitive information with discretion.
• Demonstrated leadership behaviors and flexibility with scheduling.
• Reliable transportation, valid driver’s license, and clean driving record (if applicable).

 
Additional Details:

• Training locations may vary depending on availability.
• Role requires travel and flexible scheduling.