Phlebotomist I

Title: Phlebotomist I
Location: Arcadia, FL, 34266
Shift: Monday- Friday 7am-12pm, Every 3rd Saturday 7am- 11am   
Duration: 3+ Months

Position Summary:
The Patient Services Representative I (PSR I) serves as the frontline representative of Quest Diagnostics, providing professional and compassionate service to patients. This role involves performing high-quality blood draws, specimen collection, and preparation for laboratory testing. The PSR I ensures accuracy, safety, and confidentiality while maintaining a professional and welcoming environment for all patients.

• Perform venipuncture, capillary, and other specimen collections skillfully and safely from patients of all ages (pediatric through geriatric).

• Prepare, label, and process specimens according to established protocols.

• Maintain a clean, safe, and professional work environment following company and OSHA standards.

• Accurately record patient and specimen data in electronic systems.

• Uphold patient confidentiality in accordance with HIPAA and company policies.

• Provide exceptional customer service by explaining procedures, answering questions, and ensuring patient comfort.

• Demonstrate leadership behaviors, teamwork, and a commitment to process excellence.

• Manage time efficiently to meet daily workflow and specimen collection goals.

• Support flexible scheduling needs, including weekends, holidays, and possible overtime.

• Education: High school diploma or equivalent (required).

• Preferred Training: Medical Assistant, EMT, or Paramedic background.

• Certification: Phlebotomy certification preferred; required in CA, NV, and WA.

• Experience: Minimum 6 months of phlebotomy experience (1+ year preferred).

• Technical Skills: Strong computer, data entry, and documentation skills.

• Customer Service: Prior experience in healthcare, retail, or service environments strongly preferred.

• Other Requirements:

  • Must have reliable transportation (personal vehicle preferred).

  • Must be punctual, dependable, and able to complete scheduled shifts fully.

  • Must live within a 20–25 minute commute of the worksite.

• Excellent phlebotomy and specimen handling techniques.

• Strong interpersonal and communication skills.

• Attention to detail and commitment to accuracy.

• Ability to work independently with minimal supervision.

• Professionalism, integrity, and confidentiality in all interactions.