Patient Registration Rep

Please look at scheduled notes for details

Job Summary:
Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities, including patient reception, face-to-face check-in, preregistration, insurance eligibility verification, and cash collections.

Performs new patient registrations, updates demographic and insurance information, and responds to inquiries from patients and callers. Acts as an advocate to ensure customer needs are met and provides a welcoming, efficient, and service-oriented experience while maintaining strong customer relationship management.

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Education:

• Required: High School Diploma
• Preferred: Not specified

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Skills & Experience:

Required:

• Minimum one (1) year of experience in patient admitting, registration, or insurance eligibility/verification in a hospital or medical office setting
• Strong computer skills, including proficiency in Microsoft Office
• Excellent customer service skills across phone, in-person, and written communication
• Ability to stand for extended periods and provide guidance to others
• Ability to multitask in a fast-paced environment with frequent interruptions

Preferred:

• EPIC experience or training
• Experience with insurance payer systems
• Knowledge of ICD-10 medical terminology

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Location:
Grand Blanc

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Assignment Details:

• Start Date: April 20, 2026
• End Date: October 17, 2026
• Duration: 6 months (with possible extension)
• Level: Entry-level position

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Schedule:

• 3 days per week
• 12-hour shifts (6:00 PM 6:30 AM)
• Every other weekend required
• Overtime applicable after 48 hours

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Work Hours:

• Hours per Week: 36
• Hours per Day: 12
• Days per Week: 3

This position is 6-month assignment with possible extension.
**Entry Level position**
Prefers candidate that has experience with using medical terminology
**Possible shifts:**
12-hour shift, 3-days a week; every other weekend
***Shift times available:*** 6pm - 630am OT is billable after 48- hours