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Job Requirements of Phlebotomist II:
-
Employment Type:
Contractor
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Location:
Covington, LA (Onsite)
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Phlebotomist II
Careers Integrated Resources Inc
Covington, LA (Onsite)
Contractor
Job Title: Phlebotomist II | Patient Services Representative II (PSR II)
Location: Covington, LA
Duration: 3 months+ Contract (Possible Extension)
Shift: Monday – Friday, 8:00 AM – 1:00 PM
Overview:
- Serves as the primary representative of the organization to patients seeking routine or diagnostic laboratory services.
- Responsible for accurately collecting high-quality blood specimens and preparing them for laboratory analysis while ensuring patient comfort, safety, and confidentiality.
- Builds trust with patients, demonstrates strong communication skills, and consistently performs procedures with precision and professionalism.
Key Responsibilities:
- Perform daily operational activities under the guidance of the Area Supervisor, ensuring accuracy, timeliness, and compliance with established procedures.
- Create and maintain a safe, professional, and patient-focused environment.
- Collect forensic and clinical specimens confidently and accurately by following standardized phlebotomy protocols.
- Verify patient identification and demographic information; ensure specimens are labeled in the patient’s presence and validate tube labeling and signatures.
- Prepare and process specimens for laboratory testing according to company standards.
- Maintain required documentation, logs, records, and reports.
- Promote organizational values, demonstrating strong customer service, professionalism, and confidentiality.
- Provide clear communication to patients regarding procedures, ensuring comfort and understanding.
- Adapt to staffing needs, including potential travel, flexible hours, and last-minute coverage for multiple locations.
- Support operational excellence by demonstrating leadership behavior, sound judgment, and adherence to quality control and safety protocols.
Job Requirements:
- Ability to produce high-quality, error-free work in a fast-paced setting.
- Strong independent work ethic with minimal supervision required.
- Excellent phlebotomy skills, including pediatric, geriatric, and capillary collections.
- Flexibility to work varied shifts, weekends, holidays, on-call, and overtime as needed.
- Commitment to company policies, including dress code, Health & Safety standards, and Everyday Excellence guidelines.
- Reliable transportation, valid driver’s license, and clean driving record (as applicable).
- Strong multitasking abilities in high-volume environments.
- Exceptional customer service, communication transparency, and willingness to adapt to change.
- Ability to travel for training; training locations may vary.
Education:
- High school diploma or equivalent required.
- Medical Assistant or Paramedic training preferred.
- Phlebotomy certification preferred (mandatory in CA, NV, WA).
Experience:
- Minimum 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
- At least 2 years of experience in a Patient Service Center environment preferred.
- Retail or service-based customer service experience desirable.
- Keyboarding/data entry experience required.
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