Cybersecurity Engineer

Job Title: Cybersecurity Engineer
Location: Richmond, VA (Remote)
Duration: 5-6 months contract (Potential to PERM)
 
Job Description:

• We are seeking an experienced Cybersecurity Engineer to support Security Products for Local Governments.
• The ideal candidate will possess in-depth knowledge of configuring and administering Security Tools and Products.

• Tune detection rules to reduce false positives and improve threat visibility for each covered locality.
• Ensure asset inventory is accurate and up to date for each covered locality.
• Regularly update the EDR platform and agents to the latest versions.
• Review and adjust security policies.
• Conduct health checks to ensure the EDR system is functioning properly.
• Investigate and remediate unexcepted agent behavior.
• Ensure that Integrations are working as required and troubleshoot when issues are identified.

• Maintain and update the vulnerability management platform and agents.
• Conduct health checks to ensure the VMS system is functioning properly.
• Tune scan policies to reduce false positives and improve accuracy for each covered locality.
• Ensure asset inventory is accurate and up to date for each covered locality.
• Configure and schedule scans for each covered locality.
• Investigate and remediate unexpected agent behavior.
• Ensure that integrations are working as required and troubleshoot when issues are identified.

• Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC.
• Maintain and update the Remote Monitoring and Management platform and agents.
• Accurately document customer interactions, troubleshooting steps, and resolutions.
• Escalate complex or unresolved issues as needed.
• Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed.

• Security+.
• CrowdStrike Certified Falcon Administrator (CCFA).
• Tenable Certified.
• Additional Cybersecurity Related Certifications.

• Administer and Maintain EDR Tools Required 4 Years.
• Administer and Maintain Vulnerability Management System Required 4 Years.
• Experience in information security, with a focus on security technologies. Required.
• Excellent verbal and written communication skills; ability to convey complex security concepts in a clear and relatable manner. Required.
• Ability to work independently and as part of a team. Highly desired.
• Excellent organizational skills and attention to detail. Highly desired.
• Relevant certifications preferred. Highly desired.