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Job Requirements of Customer Support:
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Employment Type:
Contractor
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Location:
Pittsburgh, PA (Onsite)
Do you meet the requirements for this job?
Customer Support
Careers Integrated Resources Inc
Pittsburgh, PA (Onsite)
Contractor
Position can be fully remote
Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Performs, as a skilled worker, a number of Customer Service support tasks. Determines, based upon professional knowledge, HOW best to approach the task and how to solve abnormalities. Analyses abnormalities that occur within own working area and reasons, based upon professional knowledge and insights, where the cause lies and remedies it. Completes work with a limited degree of supervision.
•Attention to detail a must
•Has an above Basic level of skill with Excel
•Some phone work will be required
Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Performs, as a skilled worker, a number of Customer Service support tasks. Determines, based upon professional knowledge, HOW best to approach the task and how to solve abnormalities. Analyses abnormalities that occur within own working area and reasons, based upon professional knowledge and insights, where the cause lies and remedies it. Completes work with a limited degree of supervision.
•Attention to detail a must
•Has an above Basic level of skill with Excel
•Some phone work will be required
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