Call Mail Operations Pharmacy Technician

Job Title: Call Mail Operations Pharmacy Technician
Job Location: Tampa, FL (Remote)
Job Duration: 3-4 Months (possibility of extension)
Shift: 10:00am - 6:30pm EST

Training Time: 3 weeks (15 business days)

Duties and Responsibilities:

• Provides resolution or outreach for resolution on prescriptions that are incomplete, invalid, or contain clinical issues preventing the fulfillment of the request.
• Decisions based on interpretation of area/department policy and methods for completing assignments.
• Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction.
• Communicate with physician offices and hospitals via fax or telephone.
• Responsible for researching and updating clarifications and denials on patient profiles.
• Responsible for making or taking phones calls to and from providers, patients, and/or retail pharmacies.

Requirements:

• Must be licensed as a pharmacy technician in their state of residence
• Must be eligible to work with Medicare/Medicaid
• National Certification.

Interview:

• 1 round 30 min video interview.