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Anatomic Path Resolution Representative

Careers Integrated Resources Inc Schaumburg, IL (Onsite) Contractor
Job Title: Anatomic Path Resolution Representative
Location: Schaumburg, IL
Duration: 3 Months+/ high chance of extension

Shift: Monday to Friday 8 am - 4:30 pm
 
Responsibilities
  • Communicate with and educate clients in order to expedite patient results
  • Resolve problematic Histology and Cytology cases
  • Pull and monitor worklists and pending lists
  • Locate missing patient samples
  • Enter TIQ problems into the LIS
  • Provide priority handling of patient samples with limited stability and problems impacting their processing
  • Research, investigate and resolve incoming client faxes/phone calls
  • Provide necessary notification to external and internal clients of any problems or resolutions affecting patient test results
  • Resolve and process Name Mismatches and provide proper notification to clients along with follow-up documentation for reporting purposes
  • Demonstrate and convey an understanding of the compliance policies relating to test ordering, test reporting, add-on tests, TNP’s, reflex tests and custom panels. This will require the ability to research test ordering information
  • Demonstrate proficiency and understanding of all job duties and SOPs related to problem resolution
  • Other duties as assigned
     
Required Work Experience:
  • 3 years’ experience in Anatomic Path Support environment with heavy emphasis on medical terminology and assistance with scheduling/problem resolution.
  • Other similar work in a medical capacity will be accepted/considered
  • Strong time management & organization skills are a must
     
Physical and Mental Requirements:
  • Normal performance of duties may require lifting and carrying objects
  • Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally.
  • Ability to stand and work at the bench for long periods of time.
  • Frequent walking and/or standing
  • May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of which demand significant manual dexterity
 
Skills:
  • PC skills, including working knowledge of MS Office
  • Strong Data Entry skills
  • Excellent clerical, organizational, phone and communication skills
  • Strong problems solving skills
     
Education
  • High School Diploma or Equivalent(Required)
 
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Job Snapshot

Employee Type

Contractor

Location

Schaumburg, IL (Onsite)

Job Type

Other

Experience

Not Specified

Date Posted

12/17/2024

Job ID

24-32979

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